IT Support

About us Onsite Solutions Inc., began in 2001 with a vision of providing quality affordable corporate I/T support and services to businesses to reduce the cost of maintaining an in house I/T department and staffing. Our success in the I/T marketplace is often a direct result of collaborative efforts between OSI and many business partners. Onsite Solutions Inc. offices are located in Kentucky and Tennessee. We are currently providing services and supplying our customers nationwide with I/T and Commercial Audio Video products from distribution centers across the country. Our team of professionals dedicated to providing unique collaborative IT, audio & visual solutions. We carefully listen to each client’s needs and help identify a technology solution that embraces their business goals. We will ensure that we achieve the vision, successful design and implementation, technology adoption, training, and support for each and every project. As we grew our company over the last 20 years, the philosophy has not changed but our service coverage and services offered have extended our client base nationally. *Job Overview* We are seeking a skilled IT Support professional to join our team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. This is a great opportunity for someone looking to grow their career in IT support. *Duties* - Provide IT support to end-users regarding software and hardware issues - Troubleshoot network connectivity issues including LAN, VPN, and Firewall configurations - Manage desktop support activities such as installations, configurations, and upgrades - Respond to help desk tickets promptly and resolve technical problems efficiently - Assist in computer management tasks including maintenance and updates *Qualifications* - Proven experience in IT support roles - Proficiency in using IT tools such as Remedy for ticketing systems - Strong knowledge of computer hardware and software systems - Excellent communication skills to effectively interact with users and team members If you are passionate about IT support and possess the required skills, we encourage you to apply for this exciting opportunity to contribute to our dynamic team. Job Types: Full-time, Contract Pay: $18.00 - $22.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Weekends as needed Education: Associate (Required) Experience: LAN: 1 year (Required) Computer hardware: 1 year (Required) Computer management: 1 year (Required) Ability to Relocate: Nashville, TN 37217: Relocate before starting work (Required) Work Location: In person