Health Care Scheduling Coordinator - Part Time

Client Care Coordinator/Scheduler Join a leader in the home health care and medical staffing industry. If providing compassionate, high quality care is your passion, BrightStar has an opportunity for you. BrightStar is a private duty home care company serving Anne Arundel County is looking to hire a full time Client Care Coordinator/Scheduler SUMMARY: Position is responsible for managing client’s schedules, employee staffing and scheduling for our Anne Arundel County office. Scheduling is for Private Duty Home care, assist with Skilled Care staffing, and facility staffing assignments. This entails high volume scheduling. The position will be located in Crofton, MD. Benefits Include: Potential to Earn Quarterly Bonuses, Health Insurance and 401K! Job Description: Schedules staff for both new and existing client engagements Matches clients and staff to achieve compatibility and client and family satisfaction. Manages staff absences to ensure that all engagements are staffed as required Manages employee punctuality and schedule compliance Gathers feedback on employee performance and customer satisfaction Manages on-going client satisfaction, checking with client and family members for compatibility and compliance with BrightStar standards Shares "on-call" phone on weekends and overnight, managing problems, emergencies and staffing call outs. Answer incoming calls Assist clients and staff with issues Provide administrative assistance to Branch Manager Skill Requirements: Customer service experience required Proven problem solver Outgoing personality Ability to multi-task in fast paced environment Must have strong computer skills and knowledge of Microsoft Office Products. Must be detailed oriented and very organized Job Type: Full-time Salary: to be determined Job Location: Easton, MD Required experience: Customer Service Experience required: 3-5 years Job Type: Full-time Required experience: Customer Service or Related Work: 5 years of experience We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Additional Compensation: Bonuses Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Job Type: Part-time Expected hours: 24 – 32 per week Schedule: Monday to Friday On call Rotating weekends Work Location: In person