Court Manager

The Lee County Clerk of the Circuit Courts is seeking dynamic, mission-driven leaders to join our Courts & Official Records Department. These positions play a critical role in strengthening public trust, enhancing customer experience, and ensuring the accuracy and integrity of court and official records operations. If you are passionate about public service, operational excellence, and leading high-performing teams, we encourage you to apply. <span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span> <Make a meaningful impact in your communityWork with a passionate, mission-driven teamEnjoy flexible scheduling and professional development opportunitiesBe empowered to innovate and lead digital transformationPosition OverviewThe Branch Manager and Customer Service Manager oversee daily operations, supports staff development, and ensures consistent, high-quality service delivery to all stakeholders.Working with ample direction from the Assistant Director, the Manager helps shape team performance, implements process improvements, and ensures compliance with departmental policies and procedures.Team Leadership & Daily OperationsCommunicate annual goals, expectations, and vision to staff; develop action plans to support successSupervise, evaluate, and provide corrective action when neededMentor supervisors and Deputy Clerks, fostering professional growth and skill developmentMonitor performance using statistical reports and established metricsProcess Improvement & Change ManagementRegularly evaluate business functions to ensure optimal performance and serviceMaintain a strong understanding of policies, business applications, and toolsSupport implementation of new or updated processes, systems, and toolsLeadership & CommunicationCommunicate effectively with internal and external stakeholdersModel leadership competencies and uphold the highest standards of integrity and professionalismDemonstrate sound judgment, accountability, and a commitment to service excellencerStrong leadership skills with the ability to motivate and develop teamsExcellent written and verbal communication skillsAbility to lead by example and foster a collaborative environmentStrong understanding of organizational goals and operational processesAbility to build effective working relationships with staff, agencies, and the publicKnowledge of legal procedures, accounting functions, and computer operationsStrong organizational skills and attention to detailAbility to make decisions under pressure and meet deadlinesAbility to maintain confidentiality and use tact in sensitive situationsIndependent judgment and initiative in a minimally supervised environmentProficiency with PCs, printers, and standard office equipmentAbility to work extended hours as neededFor a detailed position description for the Branch Manager, click here .For a detailed position description for the Customer Service Manager, click here .Education & Experience Bachelor’s degree and at least two years of progressively responsible work experience in a management position required OR A combination of six (6) years of education, training, and relevant experience that demonstrates the ability to perform the responsibilities of the role, including at least two years of progressively responsible work experience in a management position. Experience in the public sector is preferred.Supplemental InformationThe Clerk's office offers a competitive benefits package including:Superior health care plans with low premiumsCompetitive retirement and pension plans - Florida Retirement System and 457 deferred compensation optionsGenerous paid time off, paid holidays, birthday leave, and volunteer timeOur Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyleWe are a qualifying employer for Public Service Loan Forgiveness Program Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.