Routesetter Crew Leader - SoCal

Touchstone Climbing owns and operates 16 climbing gyms across California. But we're more than gyms -- We're a community. In addition to competitive pay, outstanding benefits, free gym membership, and other perks, joining our team connects you with all we have going on in our dynamic community.About The RoleTouchstone Routesetting Crew is looking for a Crew Leader in our Southern California region.The Routesetter Crew Leader position is first and foremost a routesetting position. As a Crew Leader you are part of a collaborative team that will train, supervise, and lead the routesetting crews at the gym locations in your region.The responsibilities below represent an outline of what is expected of the Crew Leader position, this is not a comprehensive list of the entire scope of possible work you may be expected to perform. Routesetting is a dynamic job and requires dynamic thinking and adaptability. The scope of this position is subject to change at any time. Consistent with Touchstone’s core value of ‘creativity’, the routesetting department and this position will evolve as we learn more and as needs change. Crew Leaders should expect change and work with the Head Routesetter and Director to make the department better.Job Duties Include But Are Not Limited ToProvide excellent customer service.Be courteous, professional and non-defensive with members, guests and fellow co-workers.Self-motivated, able to identify and complete tasks with minimal hands-on supervision.Eager to work as part of a team, which extends beyond the setters to the desk staff, janitorial, facilities crew and management.Safety conscious.Communicate clearly and effectively with supervisors and coworkers.Gym, Crew and Personal SafetyYou will work with the Head Routesetter and other Crew Leaders to coordinate safety checks Be vigilant of wear and tear on our gear and toolsEnsure that crew members are using personal protection devices consistent with Touchstone’s Routesetting Safety Philosophy and the guidelines in the Routesetting Manual. Address safety violations or lapses immediately and without bias.New Employee TrainingTraining of new routesetters Collaborate with the other Crew Leaders, the Head Routesetter, and veteran routesetters in the training of all new hires and apprentices. Cultivate and maintain positive working relationships with the gym managers. Make the gym managers aware of any major changes/or routesetting related incidents at the gym.Addition of new lines or removal of lines and whySafetyBe vigilant for safety issues and address them when they come up.Be the first to jump on a less desirable task. Go behind the wall for spinners, do your share of wash.Set great easy and moderate climbs!Make tweaks to your routes, welcome the input of other setters, make changes when they are suggested, offer gratitude for the suggestions.Leading a CrewWork to maintain a good distribution of grades, styles and aesthetics in the gyms.Implement seasonal/situational changes to address changing needs. There may be adjustments to the distribution based on special gym events or changing demographics. Motivate and encourage the crew daily while keeping them on task.Physical and Skill RequirementsBe comfortable working from a ladder, in a harness, on a rope, and at heights up to 60 feet.Able to use common hand tools and comfortable learning to use some light power tools.Must have the ability to safely lift a minimum of 50 lbs. without assistance.Able to haul up to 50 lbs. setting materials and equipment in a haul bag and on a harness while setting routes.Be able to top rope 5.11a and boulder v4 daily. Competently belay climbers on top-rope and lead.Able to work in various environmental conditions such as tight or enclosed spaces, at height, and in temperature extremes to complete work assignments.Walk, sit, and generally move about to maximize health and well being at the workplace.Routesetters engage daily in a physically demanding job, which often requires bending at the waist and neck, sitting, kneeling, and climbing. Setters are expected to take care of their bodies outside of work so that they are able to be full contributors at work.TravelTraveling to various work locations/ sites is required.