Medical Receptionist for Radiology Clinic

Job descriptionMH Imaging, LLC is a local organization specializing in outpatient medical imaging. We are focused on providing the best in service, quality and technology to our patients and referring physicians. We are currently recruiting for a full-time and/or part-time Medical Imaging Patient Care Coordinator (Medical Reception), at our Middleton, WI location as our practice has grown. You will work with patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients. There may be other duties assigned toward the goal of providing outstanding patient and physician services.ESSENTIAL DUTIES AND RESPONSIBLITIESCreates and ensures a positive experience for each patient and every referring office by working a manner that is as friendly, caring, helpful and efficient as possibleGreets and checks-in patients scheduled for imaging services, register demographic information and process payment plans and copays with patientsAnswers phones and handles calls in an efficient and friendly mannerDaily calling and scheduling as many patients as possible for which we have current ordersPre-certifies exams with patient’s insurance companySubmittal of charges to billing companyHandles “release of information” requests for patients, referring offices, other medical facilities, attorneys & insurance companiesSupports our Medical Imaging Technologists in order to ensure highest patient satisfaction. Act as liaison between Technologists and the patients waiting for exams. Must relay messages regarding scanner status and other clinic informationMaintains an up-to-date and accurate database on all current and potential referring physiciansArranges transportation for patients when appropriateMaintains front office lobby area such as straightening magazines, organizing coffee supplies, and general office clean upEffective communication with patients, referring doctors, their staff members, coworkers and RadiologistsEnsures delivery of all information to those needing it (patient reports to referring doctors, etc).COMPETENCIES (KNOWLEDGE, SKILLS AND ABILITIES) REQUIRED: Ability to work independently and in a team environment.Ability to prioritize and multi-taskAbility to work well under pressure with deadlines - sense of urgencyAbility to work in a fast-paced environment with a variety of personalities and work stylesAbility to be flexible in schedule and adaptable to constant changeAbility to effectively handle multiple tasks and frequent interruptionsAbility to handle details with accuracyAbility to learn computer software programsAbility to be at work on time and as scheduledSkill with interpersonal relationships and ability to effectively interact with all levels of staff and outside contactsSkill in organizing and prioritizing of work, and following assignments through to completionSkill with data analysis and figure aptitude with a high level of accuracySkill in written and verbal communicationREQUIRED QUALIFICATIONS: 1-2 years front office medical experience preferredMust have a working knowledge of Microsoft Office productsDesire to work within a team environmentMust be able to speak EnglishMedical terminology knowledge strongly preferredAble to operate computer and copier/fax machinesFamiliarity with insurance plans and ability to determine patient responsibility totalsBi-lingual a plusRadiology reception experience a plusJob Types: Full-time, Part-timeSalary: $20.00 - $24.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee discountFlexible scheduleFlexible spending accountHealth insuranceLife insurancePaid time offParental leaveRetirement planTuition reimbursementUniform allowanceVision insuranceHealthcare setting:ClinicOutpatientPrivate practiceMedical specialties:RadiologySchedule:8 hour shiftMonday to FridayMorning shiftWeekends as neededAbility to commute/relocate:Middleton, WI 53562: Reliably commute or planning to relocate before starting work (Required)Experience:Medical office experience: 1 year (Required)Medical receptionist: 1 year (Required)Radiology scheduling: 1 year (Required)Work Location: In person