Patient Advocate Coordinator

Patient Advocate CoordinatorJob LocationsUS-CO-ENGLEWOODID2026-186753Line of BusinessAmeritaPosition TypeFull-TimePay MinUSD $20.00/Hr.Pay MaxUSD $28.00/Hr.Our CompanyAmeritaOverviewThe Patient Advocate Coordinator will ensure that the organization's specialty patients are provided with timely, exceptional service, among other duties. Patient Advocates require expertise and customer service skills to promote an outstanding patient experience. Shift: Monday-Friday 8:30am-5:30pm (CST)ResponsibilitiesWelcome and on-board all new specialty infusion referralsBuild rapport and establish trust with specialty patients and caregivers Notifies patients/families regarding coverage and payment responsibilities Conduct routine check-ins with patients during the onboarding processing Collects needed information from patients and/or caregivers including patient insurance and medication profiles Collaborates with Intake and Pharmacy staff to schedule visits and orders Manage patient retention by ensuring all reasonable interventions are executed to retain a patient on serviceQualificationsHigh school diploma or GED Minimum of two (2) years of experience in healthcare customer service Bachelor's degree in Business Administration, Healthcare Administration, or a related field is preferredAbout our Line of BusinessAmerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.Salary RangeUSD $20.00 - $28.00 / Hour