New Store Opening, Culinary Trainer - based in NYC, DC, Dallas, Great Miami or Charlotte NC
Job Description
New Store Opening, Culinary Trainermaman | Multi-Market Role (home base in NYC, Charlotte, Dallas, DC or Greater Miami) | Extensive Travel RequireMust be experienced in multi-unit restaurant openings and high-volume kitchen trainingAt maman, we believe every café should feel like coming home — warm hospitality, thoughtful food, beautiful spaces, and teams that care deeply about the guest experience. As we continue to grow, we are looking for a New Store Opening, Operations & Training Specialists specialized in the back of house field. This role will help bring each new maman to life with excellence, consistency, and heart.This role is for a hands-on hospitality leader who thrives in fast-paced environments, loves building teams from the ground up, and feels energized by travel and new beginnings.While this role may be based in NYC, Charlotte, Dallas, DC, or the Greater Miami area, it requires extensive travel (approximately 9–10 months per year) to support new café openings, with cross-market support as needed.About the RoleAs our BOH NSO Specialist, you will lead kitchen pre-openings from setup through stabilization. You'll ensure every new maman kitchen opens organized, food-safe, fully trained, and operating with consistency from day one.You will oversee equipment ordering and installation, kitchen organization, BOH onboarding and certification, and operational readiness. During non-opening periods, you'll support retraining and operational reinforcement in existing markets.What You'll DoKitchen Setup & LaunchOrder and set up kitchen equipment, smallwares, and appliancesOrganize BOH stations, storage, pars, and prep systemsOversee equipment installation and functionality checksEnsure full compliance with food safety and sanitation standardsBOH Training & CertificationLead hands-on training for line cooks, prep cooks, bakers, and portersTrain teams on recipe execution, portioning, labeling, dating, and storageCertify station proficiency and track training progressCoach in real time and address performance gaps with clarity and careOperational ExcellenceTrain on KDS, ordering platforms, inventory systems, and daily BOH proceduresSupport inventory controls, food ordering, and waste managementSupport in first schedule templates and schedule buildingConduct readiness assessments before openingStep into shifts as needed to model standards and executionPartner cross-functionally to ensure smooth, scalable openingsWho You AreExperienced in multi-unit restaurant openings and high-volume kitchen trainingStrong culinary background (line cook experience required; baking experience a plus)Deep knowledge of food safety, sanitation, and inventory systemsA calm, accountable leader who builds trust in the kitchenHighly organized and detail-orientedComfortable working hands-on in a fast-paced environmentBilingual (English/Spanish) candidates are highly celebrated within our growing marketsEnergized by travel and being on the road extensivelyRequirementsMust be 21 years of age or older and legally authorized to work in the U.S.Ability to stand for extended periods and work full shiftsOpen availability, including holidays and weekendsReliable transportation and ability to travel extensively within assigned regionState based Food Handler Certification (or willingness to obtain)Compensation & BenefitsSalary Range: 80,000 - 120,000 (location dependant)Multi-Location Role | Extensive Travel RequiredWe offer:Medical, Dental, and Vision Insurance401(k) Retirement Plan opportunitiesLearning & Development opportunitiesEmployee DiscountBenefits & salary may vary by state and eligibility