Customer Service Representative Job in San Pedro, CA | Robert Half

Medical Customer Service RepresentativeA Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience.Key Responsibilities:Serve as the first point of contact for patients by phone and in personAnswer patient questions regarding appointments, services, insurance, and general office informationSchedule, confirm, and reschedule appointments as neededVerify patient demographics, insurance information, and required documentationAssist with patient check-in and check-out processesCollect copays and help address basic billing or account questionsMaintain accurate patient records in EMR and internal systemsRoute messages to clinical staff and follow up with patients as neededCoordinate with front office and clinical teams to support smooth daily operationsProvide professional, courteous, and patient-focused service at all timesBenefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.