PM Area Manager

ThredUp Area ManagerThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp's Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An ImpactAs an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. You will thrive in this role if you are passionate about leading and coaching your team, utilize data to plan weekly and beyond, study processes and systems to help improve and innovate, and build relationships with your team, peers, and leadership. In This Role You'll Get To:Own your team's performance and set them up for success by collaborating with peers, coaching and developing Associates, and proactively communicating in all directions. Utilize reporting tools to analyze KPIs and use that info to improve distribution center performance. Engage, recognize the team, establish personal connections and demonstrate care. Collaborate with your team, peers, and leadership to improve processes, increase efficiency, and target areas of opportunity. Meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more. Participate in special projects as needed. Give and receive timely, constructive, and respectful feedback with team members, peers, and leadership. Participate in the recruiting, onboarding, development, and retention of Associates. Demonstrate and award ambassadors of the ThredUp values and culture in all interactions. Create a safe work environment and show others how to operate safely. What We're Looking For:Built strong and cohesive teams and relationships with colleagues at all levels. Strong collaborator who consistently connects with peers, leaders, and other team members in order to establish an environment of trust, inclusion, and respect. 5+ years in distribution/retail experience, including at least 3 years of successful training, mentoring, coaching, and developing people you've led. Comfortable making complex decisions to balance the needs of the team and the business. Experience utilizing reports and KPIs to coach and develop team members. This role is not eligible for visa sponsorship. What We Offer:Competitive salary (we leverage market data) Opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards Employee stock purchase plan Flexible PTO (take the time you need) + 13 company holidays Paid Sabbatical after 3 years of full time employment Generous paid parental leave for new mothers and fathers Medical, dental, vision, 401k, life and disability insurance offered We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.