Boutique Manager Aventura

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world.Position Summary: The Boutique Manager is responsible for overall management of the boutique, associates, merchandise, and customer service. They are responsible for achieving sales objectives, store KPI’s, achieving and maintaining high operational and merchandising standards, building highly motivated teams, and developing the sales team.Essential Duties and Responsibilities include the following. Other duties may be assigned.Business DevelopmentDevelop boutique business plan to include marketing and promotional strategies that will continue to drive traffic to the store and grow the customer base, with emphasis placed on building the local market. Present strategies to Retail Director and Regional Manager for review and approval.Be aware of the local market and business environment including competitors’ business activities and luxury market trends.Sales ManagementDemonstrate sales leadership for the sales team by playing an active role on the selling floorLeading by example, ensure a positive and professional team environment that promotes trust, integrity and superior performance standardsFoster a positive working environment that encourages diversity, mutual respect and teamworkContinuously motivate and coach sales team to meet assigned sales and productivity goals. Provide recognition for top sales associates.Empower sales associates to make decisions in the best interest of providing exceptional customer serviceProactively manage the clienteling function in the storeEnsure all sales associates are knowledgeable on all products, company history and information. Be up to date with company news.Provide feedback to Retail Director on product assortment, buying trends and customer requestsTeam ManagementBe a positive role model and represent the brand appropriately at all timesAdapt to changing needs of the brand and companyRecruitment of candidates for all levels within the store with qualifications that meet company standardsEnsure all new employees complete In Store on boarding in a timely mannerCoach, develop and motivate team through monthly touch base meetings and storewide meetings as neededInvolvement in employee succession planning by training and developing employees to be able to progress along Breitling career pathConduct annual reviews and give quality feedback to employeesIdentify individual and team training needs. Create and implement regular training and monitor behaviors and results. Partner with Retail Director and Training Manager as needed.Supervise team and enforce company policies while adhering to proper procedure regarding disciplinary action.Ensure timely review and approval of payroll.Exhibit strong interpersonal skills in dealing with staff, peers, supervisors and the Wilton and Switzerland corporate office.Communicate corporate initiatives and directives to team through daily and/or weekly meetings and bulletinStore OperationsMaintain thorough understanding of all company policies, procedures and processes. Ensure team adherence to company and security policies and procedures at all timesEffective utilization of POS system and inventory management functionsMaintain inventory accuracy and shrink within company standards by regular follow ups with Regional Manager/Corporate and executing initiatives as neededProvide qualitative and quantitative business reports as required by the Retail Director and Regional ManagerDetermine staffing needs and create staff schedules to ensure appropriate store coverage to maximize businessComplete all store administration in an accurate and timely mannerMeet all KPI focused from company directive and action planMaintain the highest standard of housekeeping and organization both on and off the sales floorMaintain ongoing and effective communication with members of corporate, mall office, after sales service and other storesPerform other projects as assignedVisual MerchandisingAssist in maintaining visual standards with direction from corporate and managementWork with corporate visual team to achieve goals of proper window installations and displayCompetencies: To perform the job successfully, an individual should demonstrate the following competencies.Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.Critical Thinking and Analysis - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason in complex situations.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities, required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Skills, Knowledge And Personal Attributes RequiredMinimum of 4-7 years’ experience in luxury retail with a 1-2 years related management experience requiredPrevious experience in high end watch sales preferredStrong organization, communication and follow-up skills are essentialExcellent communication, verbal and written skillsStrong analytical skillsStrong attention to detail with the ability to handle multiple demands simultaneouslyResults oriented and self-motivated individual who is able to achieve goals defined by managementHighly flexible and able to work as part of a team in a demanding environmentAbility to understand sales, budgets, goals and schedulingComputer proficiency a mustInclusive BenefitsMedical, Dental, and Vision benefitsFSA & HSAGroup life insurance and disability benefitsPaid parental leave and adoption supportGym and Vision reimbursementsRetirement Savings Plan (401k) with company matchPaid Time OffEducation AssistanceEmployee Assistance ProgramCommuter benefitsEmployee DiscountCompensation: Base salary plus commission and bonus Physical DemandsWhile performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10-30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Breitling USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.