Financial Aid Assistant

Financial Aid Assistant Northern State University seeks a Financial Aid Assistant to join our Financial Aid team. Qualifications: Financial aid experience is preferred. Candidates must be focused on customer service and able to communicate effectively. Must be organized, detail-oriented and willing to learn. Computer background and knowledge of Microsoft Word and Excel desired. Responsibilities: The major function of this position is to manage the Financial Aid Office front desk. This includes mail, email, phone and walk-in traffic, counseling customers on financial aid processes, following up with students to complete requirements, and directing inquiries to other staff as needed. Other duties include supervising work-study students; managing file maintenance, storage, and destruction; creating deposits; organizing large mailings; reviewing financial records to meet federal requirements; and coordinating with other departments. Advertised Salary: $18.80/hour Duration of the Term: 12 months Appointment Percent: 100 Work Hours: Monday Friday 8am-5pm Academic year hours 7:30am-4:30pm Summer hours Typical Hours Worked Per Week: 40 Appointment Type: Regular Scope of Search: External (includes Internal) This position requires: Weekends/Holidays Department Description and Cultural Expectations: The Financial Aid Office is a high-traffic environment dealing with students, parents, faculty, staff, and outside agencies. Employees of the Financial Aid Office must work well in a team setting, be student-oriented, and must make a positive impression in dealing with both current and prospective students. Setting: Northern State University is a premier regional institution characterized by outstanding instruction, extraordinary community relations, and unparalleled extracurricular opportunities. For the past five years, NSU has been named by US News and World Report as one of the best undergraduate institutions in the Midwest. NSU is fully accredited by NCATE, NASM, NIBS and HLC. NSU is located in Aberdeen, South Dakota, a vibrant community in northeastern S.D. The city has a population of approximately 25,000 people and is a retail hub for the region. The University enjoys a positive and strong relationship with the city and region. Equal Employment Opportunity Statement: Northern State University is committed to building a welcoming culture of belonging and collegiality that respects diversity in knowledge, culture and world view. Northern seeks faculty and staff who will engage with individuals of diverse backgrounds, beliefs and perspectives to increase awareness, understanding, respect and opportunity for all. Must be authorized to work in the U.S. Sponsorship is not available for this position. Cognitive Requirements: Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Pace-fast, Reading, Reasoning, Verbal Communication, Written Communication, Multiple Stimuli Protective Clothing/Equipment: None Physical Requirements: Bending, Stooping, Twisting, Carrying, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting Below Waist, Lifting light, Pushing/Pulling, Reaching, Repetitive Motion, Sitting for sustained periods of time, Use Both Hands, Use of Either Hand, Independently, Walking, Wrist Movement (twisting or rotating), Lifting Above Waist, Standing for sustained periods of time Sensory Requirements: Hearing, Speaking, Vision (With and without corrective lenses) Working Environment: Office Environment Documents Needed to Apply: Required Documents: Resume, Cover Letter, Reference List