Operations Support Clerk

Part-Time, Operations Support Clerk, Park OperationsBusch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!What you get to do:Ensure a safe environment for all ambassadors, guests, and animalsEnsure compliance to all state/federal regulations, park policies, and department proceduresMaintain a professional persona while in operational positionsAnswer incoming calls, multiple at a time, report out to park leadership as necessaryAssist with training documents, verifying completion & scanningMonitor weather operations, communicate to leadership as necessaryReport to Supervisors and Managers regarding the status of projectsOversee completion of daily/nightly paperwork, including computer and paper filingUtilize problem solving skills to ensure positive Ambassador resolutionsEnsure strict adherence to all cash handling proceduresPerform other miscellaneous tasks as requiredWhat it takes to succeed:High school diploma or equivalent preferredLeadership experience preferredPossession or pursuit of a bachelor's degree preferredExcellent computer skills, ability to work multiple systems preferredExcellent working knowledge of all Microsoft Office applications preferredAt least 18 years oldExcellent written and verbal communication skillsComfortability speaking in front of large groups of guests and ambassadorsAbility to remain calm and professional during challenging situationsAbility to bend and stoop to assist in cleaning the parkAbility to lift 25 pounds and push/pull 50 poundsAbility to able to climb stairsAbility to operate in a cash handling environmentThree full days of open availabilityAvailability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 2:00 a.m. for seasonal eventsThe perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveawaysEEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.