Entry Level Representative(recent Grad needed)

Job Title: Customer Care SpecialistLocations: or Stevens Point, WIExpected Rate: $16-18/hour Schedule: Monday-Friday 8a-9p and Saturdays 8a-5p. Typical shifts are 10a-7p, 11a-8p and 12p-9p CST.The Customer Care Specialist will handle basic customer calls related to the upcoming system conversion and the customer transition associated with the Bank merger. They will be responsible for initial diagnosis of issues and escalating to more senior representatives when needed.1-2 years of experience in call handlingLogging into accounts, escalating issuesSome financial experience is preferredBenefits InfoRussell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.