Client Relations Coordinator

Position: Client Relations Coordinator Location: On-Site, Boulder, COType: Full-Time, M–F 9am–5pmCompensation: $19–$24/hr DOEBoulder Longevity Institute (BLI) is at the forefront of cellular medicine and personalized health optimization. We are redefining healthcare by focusing on proactive, data-driven, and highly individualized care.Our direct-pay model allows us to innovate freely and prioritize what matters most: client outcomes and experience. At BLI, we're not just participating in the future of healthcare, we're creating it.Who Should NOT Apply to this JobBLI is a unique environment, and we are intentional about finding the right fit. You should not apply if:You don't enjoy talking with people, guiding them, and building relationshipsYou aren't passionate about creating seamless, supportive client experiencesYou prefer rigid, transactional interactions over dynamic, human-centered communicationYou avoid ownership or problem-solving in real timeYou're uncomfortable handling questions, objections, or uncertainty in conversationYou prefer working independently rather than collaborating across teamsYou don't value discretion, professionalism, and confidentiality in client interactionsYou're looking for a short-term job rather than a long-term opportunityWe're building something meaningful here, and that requires the right people in the right roles.What You'll Do:As a Client Relations Coordinator, you're the calm, kind front door to our mission, helping people start proactive, personalized care with confidence. This role exists to make a difference in how clients experience healthcare from the first "Hi" to fully onboarded. This role blends client engagement with front desk operations, here's what that looks like day to day:Be the first point of contact for new inquiries- clear, empathetic, and steadyOwn follow-up so no one falls through the cracksDeliver a polished, hospitality-forward onsite experienceKeep scheduling, client records, and daily flow accurateTriage communications and coordinate day-of needs with providersProcess payments and admin tasks with discretionYou'll Need:Strong client-facing or customer service experienceExcellent verbal communication (phone and in-person)Ability to multitask in a fast-paced, people-centered environmentHigh attention to detail and understanding of healthcare privacy standardsPreferred: front desk, concierge, or healthcare/wellness background; CRM/scheduling experienceIf you're purpose-driven and love turning uncertainty into relief, apply today.What We Offer:Competitive pay + PTO, sick leave, and 12+ paid holidays (including Christmas–New Year's week)In-house health benefits: curbside provider consultations, labs, supplements, peptides, and discounted BLI servicesAccess to the Human Optimization Academy, quarterly InBody scans, infusion therapy, and morePerformance-based contribution bonuses eligible after one yearA collaborative, mission-driven team at the cutting edge of longevity medicineTo Apply:Submit your resume (PDF) and a short, customized cover letter.J-18808-Ljbffr