Success Accountability Manager

Benefits:Flexible schedulePaid time offTraining & developmentHealth insurance Success Accountability ManagerQT Business Solutions Full-Time, 40 hrs/week $50,000 – $58,000/year Hourly, Non-Exempt Primarily RemoteQT Business Solutions helps entrepreneurs get funded, get organized, and build successful businesses. We need a sharp, execution-focused leader to own team performance, client success, and operations accountability — someone who notices what's slipping before anyone else does. This is not a sales role. You win when your team performs, and every client gets to the finish line.What You'll OwnClient launches | Onboard every new client, assess their full needs, and route them to the right team memberTeam accountability | Track KPIs across all team members, coach on misses, and report to the founder weeklyClient success | Manage the Client Success Assistant and ensure every client finishes in 6 weeksDeliverable tracking | Verify business plans, financial writing, and QuickBooks setup are completed on timeAccounts receivable | Monitor payment milestones and make outbound collection calls when clients fall behindEvents & brand | Represent QT at Metro Detroit events and vendor tables — including in place of the FounderYOU'RE A FIT IF YOU ARE▸ 3–5 years in operations, client success, or performance management▸ Obsessively organized — missed deadlines physically bother you▸ Comfortable having direct accountability conversations▸ Tech-savvy with dashboards, CRMs, and reporting tools▸ Client-facing, confident, and able to represent a brand at events▸ Available for Metro Detroit evening events as assignedFlexible work from home options available.