Chief of Staff

About the RoleSapien is moving fast. The Chief of Staff exists to make sure the company moves with intention, not just speed. You'll sit directly with the founders, own the operational layer that keeps everything running, and drive the cross-functional work that doesn't fit neatly into any one function.This is a high-trust, high-leverage role. You'll have visibility into everything and ownership of things that matter: strategic planning, investor relations, hiring, internal communications, and the GTM systems that drive revenue. If you've thrived in high-output environments and gravitate toward the work that others can't quite categorize -- this is for you.What You'll OwnFounder & Leadership LeverageExtend the capacity of the CEO and leadership team -- own their context, manage their priorities, and make sure the right decisions happen at the right timeLead preparation for board meetings, investor updates, and key internal reviewsManage high-priority cross-functional projects from framing to executionGTM & Revenue OperationsOwn the operational layer behind sales and CS: pipeline hygiene, CRM discipline, outbound coordination, and performance reportingBuild and maintain dashboards that give leadership real-time visibility into revenue, deployment health, and operational KPIsSupport customer-facing work where needed -- able to hold a conversation with a CFO and represent Sapien crediblyStrategy & Company OperationsTurn ambiguous priorities into structured plans with clear owners and timelinesIdentify operational gaps across the business, design the fix, and leave behind a repeatable processSupport recruiting and team scaling as headcount growsWhat We're Looking For4-7 years in investment banking, PE, management consulting, or a senior operator role at a high-growth startupFinance fluency -- comfortable with P&Ls, operating metrics, and corporate finance conceptsProven builder of systems and processes, not just deliverablesSharp written communicator -- crisp across exec briefs, investor updates, and internal memosAI-native -- you use AI tools daily, pick up new systems fast, and actively look for leverageHigh agency, low ego -- you figure out what needs to happen and go do itHow You WorkAmbiguity-shaping. You turn nebulous problems into a first pass and drive to resolutionExtreme ownership. If you say it, it gets doneSpeed & hustle. Urgency without sacrificing qualityAI-native. Energized by applying AI to transform how businesses run