Sr. Operations Engineer

Senior Operations EngineerAbout Us:We're a fast-growing, privately held insurance company on a path to become a leading U.S. retail platform. We believe every client and customer relationship holds the potential to grow into something greater, and the same is true for our people. As we grow, we're redefining how great talent connects with meaningful work; enabling our ambitious strategy while building a culture of high performance, creativity, and partnership. If you enjoy owning complex systems, driving reliability, and leading through handson expertise, you'll thrive here!About the Role:We're looking for a Senior Operations Engineer with deep handson experience supporting complex infrastructure and production systems within a regulated environment. In this role, you'll lead troubleshooting efforts, oversee deployments and system changes, and ensure high availability and performance across core operational platforms. You'll partner with Infrastructure and Engineering teams to resolve issues, improve system resilience, and support the technology that powers life insurance and annuity operations.What You'll Do:Own System Reliability and PerformanceOwn the stability, uptime, and performance of servers, applications, and cloud environments supporting life insurance and annuity operationsProactively identify risks and performance issues, ensuring systems remain reliable in a highly regulated, missioncritical environmentLead Incident Response and TroubleshootingLead investigation and resolution of outages, performance degradation, and failed deploymentsDiagnose issues at the root by analyzing logs, configurations, infrastructure, and application behaviorFix issues directly and make sound decisions to minimize business impact, including rolling back changes when neededDrive Deployments and AutomationLead and execute deployments, system updates, and production changes across environmentsWrite and maintain scripts to eliminate manual tasks and improve operational efficiencyAutomate deployments, monitoring, scaling, and recovery to strengthen system resiliencePartner Across Engineering and Infrastructure TeamsWork closely with the Infrastructure Team to support networking, storage, compute resources, and cloud platformsPartner with Development and DBA teams to ensure issues are identified early, logged accurately, and resolved effectivelyServe as a trusted technical partner in planning and executing system changes and implementationsBuild and Maintain Operational PipelinesMaintain and improve pipelines for code releases and operational changesEnsure deployments are repeatable, welldocumented, and aligned with best practices for reliability and securityMentor and Lead by ExampleMentor junior engineers by sharing knowledge, reviewing work, and modeling strong operational practicesContribute to documentation, runbooks, and implementation guides that improve team effectiveness and consistencySupport AfterHours OperationsParticipate in oncall rotations and provide support during evenings, nights, or weekends as needed to ensure continuous system availabilityWhat You'll Bring:Strong process driven mindset with emphasis on designing workflows that reduce human error and operational riskDemonstrated commitment to security best practices and risk management, including proactive identification and mitigation of vulnerabilitiesStrong ability to document processes and proceduresCore Competencies:Operational Excellence: Owns system reliability, performance, and uptime in missioncritical, regulated environmentsTechnical Leadership: Leads complex troubleshooting, automation, and deployments with sound judgment and handson expertiseProblem Solving: Diagnoses and resolves issues at the root by analyzing systems, infrastructure, logs, and configurationsAutomation & Efficiency: Leverages scripting and automation to eliminate manual work and improve scalability and resilienceCommunication: Clearly documents systems and communicates risks, incidents, and resolutions to technical and business partnersOwnership & Accountability: Operates autonomously, takes responsibility for outcomes, and drives issues through to resolutionCollaboration: Partners effectively with Infrastructure, Development, and DBA teams to support shared operational goalsMentorship: Coaches and mentors junior engineers, reinforcing best practices and strengthening team capabilityAdaptability: Thrives in highpressure environments with oncall responsibilities and rapidly evolving prioritiesStrategic Thinking: Aligns operational decisions with business continuity, risk management, and longterm system healthWhat We Offer:A collaborative, inclusive environment that values authenticity, accountability, and partnershipThe opportunity to join the company at an exciting stage of growth, where colleagues are empowered to build what's nextA variable compensation package with a base range of $75K-$85KA competitive benefits package including comprehensive medical, dental, and vision coverage; an HSA and 401(k) company match; paid time off; and employer-paid life and disability insuranceRemote/hybrid work arrangementAt Prosperity, we are committed to equal employment opportunities and encourage people from all backgrounds to apply. We make hiring decisions based on merit and do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or any other protected status.We strive for a meaningful interview experience for all candidates. If you need an adjustment or accommodation due to a disability or medical condition during the hiring process, please let your recruiter know.