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Job Description Essential Job Duties:Greeting patients professionally both in person and on the phone at varied Bienville Orthopaedic locationsQuickly answering or properly referring to questions and issuesOptimizing provider schedules and patient satisfaction with efficient schedulingNotifying providers of patient arrivalsComforting patients by anticipating anxieties and effectively answering questionsEnsuring availability of treatment information by retrieving and updating patient recordsVerifying financial records and collecting patient charges while filing and expediting third-party claimsMaintaining office inventory and equipment by anticipating supply needs and expediting supply ordersPerforms other duties as assignedEducation:High School Diploma or equivalent is required.1 – 2 years experience in a medical or related field.Additional Requirements:Knowledge of medical terminology and procedures, knowledge of health insurance industry practices, and/or medical billing procedures.Experience with medical scheduling/billing systems preferred.Exceptional customer service, interpersonal skills, and communication skillsProficiency in electronic records systems preferred. Must have strong data entry skills.Must be able to complete tasks with a high degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.Must demonstrate the ability to analyze data and resolve complex problems.Must have the ability to work independently while managing time and workload appropriately.Must be able to travel to all clinic locations and work overtime hours as needed.Job Type: Full-timeLocation: This position will require work at varied Bienville Orthopaedic locations (Gautier, Biloxi, Pascagoula, Hurley, Grand Bay, Gulfport)Reminder: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click https://assessment.predictiveindex.com/bo/CVX0/FDRole to start the assessment.