Assistant General Manager Einstein Bro Bagels

Assistant General Manager – Einstein Bros. Bagels | DFW AirportParadies Lagardère is an award-winning airport concessionaire known for delivering elevated dining experiences in high-traffic environments. We are seeking a driven and hands-on Assistant General Manager to support operations for Einstein Bros. Bagels at DFW Airport.This is a high-impact leadership role responsible for supporting daily restaurant operations, with a strong focus on execution, team development, and delivering a fast, reliable, and welcoming experience for guests traveling through the airport.About The RoleAs the Assistant General Manager, you will partner closely with the General Manager to lead a high-volume, quick-service concept known for its fresh bagels, breakfast sandwiches, coffee, and fast-paced service model. You will be responsible for maintaining operational flow during peak periods, especially early morning rushes, while ensuring product quality, service standards, and team performance remain consistent and strong.This role requires a leader who is comfortable being on the floor, actively coaching team members, resolving operational challenges in real time, and driving results in a fast-moving environment where timing, accuracy, and energy matter.Key ResponsibilitiesDaily Operations LeadershipSupport and oversee all aspects of restaurant operations, ensuring smooth execution from opening through close. Maintain strong visibility on the floor, stepping in as needed to support service, production, and guest interactions during high-volume periods.Guest Experience & Service StandardsDrive a fast, friendly, and efficient guest experience. Ensure team members are delivering accurate orders, maintaining speed of service, and creating a welcoming environment for travelers who are often on tight schedules.Product Quality & Brand ExecutionEnsure all food and beverage items are prepared according to brand standards, including bagel production, sandwich assembly, and coffee quality. Maintain consistency in presentation, freshness, and portioning at all times.Food Safety & ComplianceEnforce all health, safety, and sanitation standards in alignment with company policies and local regulations. Maintain audit readiness and ensure proper handling, storage, and preparation of all food items.Team Leadership & DevelopmentRecruit, train, and develop team members to meet performance expectations. Provide ongoing coaching, feedback, and accountability to build a reliable, high-performing team. Foster a culture rooted in urgency, respect, and teamwork.Staffing & Scheduling SupportAssist with scheduling to ensure proper coverage during peak business hours, especially early mornings, weekends, and holidays. Partner with leadership to address staffing gaps and support hiring initiatives.Inventory & Cost ControlMonitor inventory levels, manage ordering, and minimize waste. Support cost control efforts by maintaining proper portioning, reducing shrink, and ensuring accurate product usage.Operational Problem SolvingQuickly identify and resolve operational challenges, including staffing shortages, product availability, equipment concerns, and service delays. Maintain a calm, solutions-focused approach under pressure.Business Performance SupportAssist the General Manager in driving overall store performance, including labor management, productivity, and meeting operational goals. Support initiatives that improve efficiency, profitability, and guest satisfaction.What We’re Looking ForProven leadership experience in a high-volume, quick-service or fast-casual restaurant environmentStrong understanding of breakfast and coffee-focused service operations is highly preferredAbility to lead in a fast-paced, time-sensitive environment with confidence and urgencyStrong communication, coaching, and team development skillsKnowledge of food safety standards and operational compliance requirementsHands-on leadership style with the ability to jump in and support the team at any timeFlexibility to work early mornings, evenings, weekends, and holidays as required in an airport environmentWhy Join Paradies LagardèreCareer growth and advancement opportunities within a global organizationCompetitive benefits package including medical, dental, and visionPaid time off and holiday premium pay401(k) program to support your futureOngoing training and development opportunitiesEmployee recognition programsDining and retail discounts across our locationsTransportation and parking assistanceThis position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.