Senior Resource Manager

Who We AreVML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.About WPPWPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.Where you shineThis person will support the VML resource management department in areas such as:Providing exceptional service as a reinforcement for the main office receptionist.Aiding in the process of coordinating meetings and booking conference rooms.Assisting with vendor and purchase order requests.Processing timesheets and expense reports for some of VML executive leadership team.Handling and supporting additional tasks and projects as needed.What your success will look likeDevelops relationships with talent at all levels and works as trusted partner to departmental leadership, making staffing recommendations based on skillset and career aspirations, not just availabilityMaintains knowledge of current and upcoming projects across the agency, building strong relationships with client engagement, Operations, Delivery and new business teamsHas a pulse on the overall health and happiness of the department, ensuring any talent concerns are escalated to leadership through the appropriate channelsAlerts capability leads of any potential concerns or issues in meeting key client deliverables due to resourcing and makes recommendations to resolveLeads weekly resourcing meetings, to ensure talent is properly utilized and works to resolve any conflicts or balance workloads.When internal options have been exhausted, identifies needs for freelance talent, creates the business case to hire and works with TA to secure the proper temporary support.Partners with operations to review monthly utilization reports and share insights and action plan with leadershipWorks with the Talent Acquisition & Human Resources teams to on-board department new hires and freelancersWorks with project management functions to ensure internal resourcing platforms are maintainedOverall focus on optimizing talent in balance with constant changes to organizational prioritiesUnderstands and maintains a knowledge database of team skillsets and career ambitions to be able to properly assign resources and retain top talentIs actively working to maintain a balance between agency margin goals, employee's ability to do their best work all while being a profitable organizationActively work with department leads and HR to ensure mobility of talent within the agency and networkProactively strategize department staffing needs, identifying peaks/valleys, core competency gaps/redundancies based on client forecasts and trendsContinuously strategizes new ideas for process improvements and better ways to foster a connected and inclusive creative department cultureWho you are and what you bring3+ years of resource management experience in advertising/marketing industryFirm grasp of the processes within an agency environment and a love of creating order in the chaosDeep understanding of the functional skills and responsibilities of various departmental rolesExcellent interpersonal communication skills with the ability to motivate and influence across all levels of seniorityComfortable working in an environment of constant change and doing so with a positive attitudeProactive and confident in prioritizing competing demands in a fast-paced environmentThe base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details._$60,000-$140,000 USDWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.VML is a WPP agency (NYSE: WPP). 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