Community Workforce Manager

New Hope is hiring a Community Workforce Manager to supervise the Relief Support Professional (DSP) workforce. Are you ready to make a meaningful difference by ensuring that homes are well-supported with staff? Do you have a heart for this field, a welcoming personality, and great organizational and multitasking skills? If so, this position could be a great fit for you! Job duties include managing relief staff, including providing feedback, ensuring training is done and ensuring satisfaction, scheduling replacement staff to provide vacancy coverage, approving, tracking, and reporting various time and payroll metrics, processing staff call-offs and assisting managers with coverage solutions. This role will also participate in the on-call rotation. Applicants must have an associate degree in human resources, human services, business or related field, or equivalent years of service; two years of prior experience in a human services, human resources, business, or related field. One- or two-years supervisory experience is preferred. Must be able to communicate effectively and professionally, have strong computer skills and be able to learn and be proficient in scheduling software, and be flexible. New Hope offers full-time benefits including: Paid time off (carries over year to year), health, dental, and vision insurance, health savings account, life and disability insurance, 401(k) employer match, paid holidays, employee discount program, and paid training. Job Type: Full-time Pay: $44,471.65 - $53,557.26 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance