Production Specialist

TITLE: Production Specialist REPORTS TO: Executive Pastor STATUS: Part-time, Non-exempt (30 hrs/ week) ROLE SUMMARY The Production Specialist exists to ensure reliable, distraction-free worship environments across Crossroads campuses. This role owns the health, readiness, and stewardship of production technology systems including audio, video, lighting, projection, and related equipment so that services, events, and recording teams can operate smoothly and consistently. This is a technical systems role, not a creative content role. The focus is on maintaining and supporting production environments rather than recording or producing video content. CORE RESPONSIBILITIES Weekend Production Readiness Ensure production systems are prepared, functional, and reliable for weekend services Provide oversight and troubleshooting support during services as needed Identify and address issues that could distract from worship experiences Support consistent production environments across campuses Production Systems & Equipment Maintain, repair, and manage audio, video, lighting, projection, and production equipment Oversee camera hardware setup and configuration (not filming or recording) Manage equipment inventory, condition, and lifecycle Provide support with new equipment installation and integration Coordinate equipment repair, replacement, and vendor support as needed Evaluate production equipment needs and trade-offs in partnership with leadership Volunteer Support & Training Train and support production volunteers (e.g., stage managers, lighting, slides) Help build confidence and consistency among volunteer tech teams Partner with worship and Sunday Experience Team (SET) leaders to align volunteer roles and expectations Identify opportunities to simplify systems to better support volunteers Partnership & Coordination Partner with the Video Production Specialist to ensure recording environments are ready and supported Coordinate with Communications and campus teams around production-related needs Provide clear input on production feasibility, readiness, and limitations Communicate system issues, risks, and recommendations clearly and calmly Planning & Stewardship Maintain accurate documentation of production systems and equipment Contribute to long-term production refresh and replacement planning Support proactive planning around holidays and special services Exercise wise stewardship of production resources and budgets MEASURES OF SUCCESS Weekend Experience Production systems are consistently reliable and ready for services Technical issues are resolved quickly and calmly when they arise Services run without unnecessary distraction or disruption Volunteer Health & Confidence Volunteers feel supported, trained, and confident in their roles Reduced reliance on staff intervention during services Clear, repeatable production workflows for volunteers System Stewardship Accurate, up-to-date production equipment inventory Fewer reactive equipment failures over time Thoughtful, well-researched recommendations for equipment repair or replacement Collaboration & Communication Clear, timely communication with worship, SET, and campus teams Healthy partnership with the Video Production Specialist Trusted technical input that supports decision-making without overreach Sustainability Role boundaries are respected and maintained Production systems are simplified where possible The role remains focused, manageable, and effective at 30 hours per week QUALIFICATIONS & EXPERIENCE Experience supporting live production environments (church, venue, or event- based) Working knowledge of audio, video, lighting, and projection systems Comfortable troubleshooting and maintaining production equipment Ability to explain technical concepts clearly to volunteers and non-technical staff Calm, solution-oriented presence under pressure Alignment with Crossroads' mission, values, and culture COMPENSATION Part-Time (Approx. 30 hours/week) Hourly range: $25-30 WHY THIS ROLE MATTERS AT CROSSROADS This role protects the worship experience, supports volunteers, and ensures faithful stewardship of production resources. It exists so that technology serves ministry rather than becoming a distraction or burden.