Patient Relations Associate
Job description
Patient Relation Associate Full Time
The candidate is required to work and commute to both locations, Mclean VA and Dupont Circle DC.
We are looking for a master multitasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist the team, dentists and all patients to the dental office by handling office tasks, providing friendly and professional assistance via phone, mail, and e-mail, scheduling appointments for patients, and being a helpful and positive presence in the workplace. Ideal candidate will be professional, polite, and attentive. Candidate should always be prepared, responsive, and willing to meet each challenge directly. Patient Relation Associate must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, Patient Relation Associate should have a genuine desire to meet the needs of others.
Job responsibilities:
· Handle office tasks, such as filing, generating reports and reordering supplies
· Provide real-time scheduling support by booking appointments
· Answer the phone and provide necessary information to the patients.
· Electronic insurance claim filling
· Generate patient reports
· Greet and assist patients and their families
· Maintain polite and professional communication via phone, e-mail, and mail
· Anticipate the needs of others to ensure they have a seamless and positive experience
Why Should You Apply?
· Be part of something special; we work with parents and the most precious part of their lives, their children.
· Excellent culture; we support each other's growth and success
Necessary Qualifications:
Proficiency with MS office
Fluent written and oral communication in English
Interested applicants please send resume and answers to the following questions:
Why are you applying for this job?
What are your long-term plans?
How do you think this job can help you to reach your goals?
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Application Question: Do you have work authority in the U.S?
Education:
Bachelor's (Required)
Experience:
Microsoft Excel: 1 year (Required)
Microsoft Powerpoint: 1 year (Required)
Language:
English fluently (Required)
Work Location: In person
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Education:
Bachelor's (Required)
Experience:
Customer service: 1 year (Preferred)
Language:
English fluently (Required)
Work Location: In person