General Manager
Occupations:
Food Service ManagersGeneral and Operations ManagersFirst-Line Supervisors of Food Preparation and Serving WorkersFirst-Line Supervisors of Retail Sales WorkersSales ManagersIndustries:
General Rental CentersWarehouse Clubs, Supercenters, and Other General Merchandise RetailersGeneral Freight TruckingOther General Purpose Machinery ManufacturingGeneral Medical and Surgical HospitalsAs a SONIC Drive-In restaurant General Manager, you lead your crew in delivering a top‑notch food service experience in a fast‑moving environment. You are responsible for training and supporting drive‑in restaurant employees, ensuring food is delivered in a clean, safe, and efficient manner, and that customers have an excellent experience. This full‑time opportunity offers excellent benefits.
Responsibilities & Qualifications
Manages, trains, monitors, and coaches crew/team members, carhops, and skating carhops.
Directs and assigns drive‑in restaurant employees as needed to ensure all aspects of food service meet operational standards.
Adheres to and monitors employee compliance with the drive‑in employee handbook, policies, and practices.
Performs restaurant opening and/or closing duties.
Prepares employee work schedules; monitors and adjusts restaurant staffing levels as needed.
Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures.
Completes and maintains all drive‑in restaurant employment‑related records and payroll records.
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
Interview and hire restaurant crew and management team members to achieve proper staffing levels.
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends.
Develop and implement a marketing plan.
Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, or restaurant assistant general manager is highly helpful.
This full‑time role offers excellent benefits.
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