Assistant Officer, Personal Banker, Consumer Banking Group

DBS Bank India LimitedDBS Bank has been present in India for 30 years, opening its first office in Mumbai in 1994. DBS Bank India Limited is the first among the large foreign banks in India to start operating as a wholly owned, locally incorporated subsidiary of a leading global bank. As a trusted partner, DBS provides a range of banking services for large, medium, and small enterprises and individual consumers in India, focusing on a seamless customer experience that helps them ‘Live more, Bank less’. In November 2020, Lakshmi Vilas Bank was merged with DBS Bank India Limited. DBS Bank India is now present in :350 locations in 19 Indian states.Position TitlePersonal Bankers - CASADepartmentCBG - NDSRankAssistant OfficerReports ToBranch ManagerJob PurposeTo acquire CASA, Salary accounts and cross sell multiple banking products.Key AccountabilitiesThe key accountability of the Personal Banker is to acquire new clients around the branchcatchment area, build relationships, build Liability Book & generate revenue through cross sellof various banking productsJob Duties & ResponsibilitiesAcquiring new accounts (Current and Savings) from branch catchment areaActivate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products include Insurance, Mortgages, UL, SIP, MF etc. & manage the portfolio.Participate in corporate induction and migration events around the catchment areaBuild strong relationships with internal teams to leverage existing relationships from SMEConduct low-cost micro marketing activities around catchment areas for lead generationsRequired ExperienceMin 6 months – 1 year of relevant experience in a bank and proficient in banking productsEducation / Preferred QualificationsGraduate (10+2+3 years of education)IRDA & AMFI certification is preferredCore CompetenciesGoal / Target orientedSales & Networking SkillsGood Communication & Listening SkillsExcellent verbal and written communication skillsTechnical CompetenciesUnderstanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.Understanding of KYC requirements & Anti-money Laundering Policies.Knowledge of financial markets, Digital and products to assist in meaningful engagement with clientWork RelationshipManagement of clients and prospects for acquisition and deepening of wallet share.Close interaction with Branch Manager, BOSH, BRM, CSO, CH, RH, Treasures RM’s, Treasures Elite Team Leader and Operations team to ensure consistent delivery of volume and revenue targets.Close and regular interaction with Branch Product specialists for effective skill / knowledgeDevelopment of self and explore potential in existing book through joint engagement with clients.DBS India - Culture & BehaviorsPerformance through Value Based PropositionsEnsure customer focus by delighting customers & reducing complaintsBuild pride and passion to protect, maintain and enhance DBS’ image and reputationEnhance knowledge base, build skill sets & develop competenciesExecute at speed while maintaining error free operationsMaintain the highest standards of honesty and integrityLocation:New OMRJob: Relationship ManagementSchedule: RegularEmployee Status: Full time