Patient Services Coordinator

At Easterseals PORT Health (ESPH), we’re seeking a compassionate and dedicated full-time Patient Services Coordinator (PSC) to join our team in Jacksonville, NC.Your Role in Our MissionAs the Patient Service Coordinator, you will be responsible for performing administrative and clerical functions in a clinic that serves adults with substance use, mental health and co-occurring medical conditions. The PSC will serve as a member of the front desk administrative team that checks in patients, collects co-pays, handles medical records and processes patient paperwork and data. As the face of the organization at check-in and check-out the PSC proves excellent customer service to all patients and families visiting the clinic.Why Join Us? As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.Schedule Monday – Friday, 8am – 5pm Competitive pay: $14.00 – $16.00 / hourOur Benefits IncludePaid time off and paid holidaysMedical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)Life Insurance, Disability Insurance and more403(b) Retirement PlanEmployee Assistance Program and Legal services, as neededWe are a Public Student Loan Forgiveness (PSLF) qualifierWhat We’re Looking ForTo join our team as the Patient Services Coordinator you must have knowledge of Electronic Health Records and medical billing, have a high degree of accuracy in documentation, and have knowledge of insurance processes. We also require:High school diploma or GEDExperience with mental health population preferredMaintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for workReady to Apply?Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com.Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!**About Easterseals PORT HealthEasterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.Applicants of all abilities are encouraged to apply!