Department Support Specialist II - Pain - Kelsey Seybold Clinic - Main Campus

Department Support Specialist IIUnder the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. Primary Responsibilities: Analyzes eligibility media Utilizes various system applications for reporting purposes Interprets multiple medical plan benefits to maximize accurate collections Endorses mutual respect amongst all members of the healthcare team Practices positive guest/peer relationships and works with others to promote an efficient and effective team Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients This position generally supports department chief/managing physicians Required Qualifications: High School diploma or GED from an accredited program 3+ years of general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers Proven typing skills 40 WPM with 10 or fewer errors Demonstrated basic math ability Alpha/numeric forms entry experience Proven working knowledge of Microsoft Office/PC experience Proven successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture IM Bills lead experience for department Preferred Qualifications: CPT/ICD coding experience Proven typing skills 55 WPM with 5 or fewer errors 10 key by touch experience Ability to speak/understand Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.