Part-Time Front Desk Associate | Technology & Client Services

Job Title: Front Desk & Client Experience Associate | Part-Time Part-time position, 16-20 hours/week Schedule: Flexible part-time, approximately 16-20 hours/week (Tuesday and Thursday availability required) Pay: $15-$18/hour Location: Palm Coast, FL 32137 (In-person, required) About the Role: We're a boutique coworking space and call desk where hospitality meets technology. This role is for someone who loves learning and being part of a team that keeps a busy environment running smoothly. You'll be greeting members and guests, answering phones, coordinating mail and packages, managing our custom software systems, and creating an exceptional experience for everyone who walks through the door. If you light up when helping people and get energized (not drained) by a packed day, keep reading. Key Attributes | Is this you? First Impressions Matter You make a competent, positive impression at every interaction. Your professional appearance and command of business details inspire confidence. Phone Skills That Stand Out You take pride in delivering great service in every conversation. You sound polished on the phone. Your vocabulary is rich, your diction is clear. Every call is a relationship moment. You gather details, take action, engage meaningfully, and follow through. Problem-Solving in Real Time New challenges don't throw you. You tackle problems with grace and an outcome-oriented mindset. People see you as "the one to ask" or "the one who must be in charge." Tech-Savvy, AI-Embracing, & Detail-Oriented You're comfortable learning new systems (we use custom apps for call logging, calendar booking, and package management) and you embrace AI as a tool to work smarter. Whether it's using ChatGPT to draft emails, scheduling appointments, creating polished documents, or maintaining organized records, you care about getting the details right. Listening Skills You're known for truly hearing what's being said. Interrupting isn't your style. You're thoughtful about what's relevant and valuable for our members and their businesses. Discretion and Confidentiality You bring respect and discretion to every task. Protecting private matters is central to the job. You guard information carefully and don't overshare. Our Expectations: Exceptional verbal and written skills wrapped in a professional package Organized documentation—well-kept files and clear communication Ethical behavior and sound judgment Positive response to constructive feedback and ability to offer the same to others Consistent enthusiasm and energy across all tasks Comfort with technology and willingness to learn custom software systems Proficiency in cloud tools like Google Docs and Sheets Comfort with AI tools like ChatGPT Job Type: Part-time (16-20 hours/week) Work Location: In person Job Type: Part-time Pay: $15.00 - $18.00 per hour Work Location: In person