ENVIRONMENTAL SERVICES MANAGER, HOSPITAL

TouchPoint Reports to: Director of Environmental Services Schedule: Full time; primarily Monday through Friday, 1st shift with rotating weekends. TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Job Summary The Environmental Services Manager is responsible for directing and overseeing the daily operations of the Environmental Services department at a fast paced 500+ bed hospital facility. In this role, the manager coordinates and supervises a team of 20 frontline associates, supports staffing needs, and assists with training and ongoing development. The Environmental Services Manager serves as a key liaison between hospital administration and clinical departments, ensuring consistent service delivery, operational efficiency, regulatory compliance, and the highest level of customer and patient satisfaction. Essential Duties and Responsibilities Oversees department financial performance, including monitoring expenditures, managing financial data and statistics, and ensuring operations remain within budget Develops and recommends the departmental operating budget and drives fiscal responsibility through effective cost controls Plans, organizes, directs, and supervises all departmental functions and daily operations Establishes work standards, workflows, and staffing models to promote efficiency and service excellence Develops, implements, and administers departmental policies, procedures, and quality assurance programs Coordinates Environmental Services activities with hospital administration and interdepartmental partners Ensures compliance with all applicable regulatory, accreditation, and safety standards Demonstrates proactive leadership in achieving facility goals, performance plans, and quality outcomes Leads and supports continuous improvement initiatives, including Total Quality Management (TQM) processes Encourages staff engagement, professional development, creativity, and innovation Additional duties as assigned Preferred Qualifications 2 years of EVS or housekeeping supervisory or management experience in an acute care hospital, long-term care, senior living, or comparable healthcare environment Demonstrated commitment to quality outcomes, patient satisfaction, and customer service excellence Strong written and verbal communication skills with the ability to effectively engage individuals and groups Proven problem-solving and decision-making abilities in both individual and team-based settings Ability to lead using a participative, team-oriented management style that promotes engagement and accountability Working knowledge of budgeting processes, expense control, and awareness of basic profit and loss (P&L) concepts Excellent administrative, organizational, and time-management skills with the ability to prioritize in a fast-paced environment Ability to perform effectively under pressure and adapt to changing priorities CRCST or other applicable sterile processing certification preferred Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and web-based tools Apply to TouchPoint today! TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Touchpoint are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf Applications are accepted on an ongoing basis. Touchpoint maintains a drugfree workplace. Req ID: 1522852 TouchPoint PASCHA A BELNAVIS [[req_classification]]