Application Management: Java Platform Operations

Application Management: Java Platform Operations Contract The Java Platform Operations Senior Analyst has the day-to-day operations accountability for specific applications. The Sr. Analyst works closely with team leadership to ensure integration of operations and maintenance to team standards. He/she will have experience in Agile/Lean, DevOps, and an understanding of the tools to support such as ALM, Kanban, etc. He/she exhibits a high service attitude and operations discipline to deliver a 24x7, highly-available and highly-performing, production applications. He/she reviews incidents and project deliverables ensuring his/her activities meet or exceed service level agreements, and that requested work is completed on time. He/she will look for opportunities to drive down MTTR and MTBF with a focus on the automation of repetitive tasks, proactive notification, and application self-healing. He/she has proven experience in the system operations and administration of multiple applications. Responsibilities Executes day-to-day operational tasks Performs software & server administrative tasks Participates in application performance optimization activities Performs monitoring & control of global production environment First escalation point for all analysts Participates in a 24/7/365 on-call rotation Troubleshoots technical issues relating to configuration, data & deployments Ensures applications are available & reliable Manages the global application & systems production operations environment Ensures the readiness of disaster recovery & continuity capability is maintained Ensures production application data is backed-up Supports application architecture based on standards & requirements Participates in status calls & represents the team at project meetings Complies with and ensures compliance to established change control processes Develops custom tools to improve day-to-day processes Contributes to Client's application documentation Distributes operational reports Works from Kanban/Agile tools Qualifications Education: Bachelor's Degree Years of Experience: 7+ College Diploma in Computer Science or equivalent industry experience Technical Skills Administration of Microsoft Windows Platform Scripting languages such as Visual Basic Script, Java Script, PowerShell, Shell/Bash, and automation Experience supporting J2EE Applications in an enterprise environment Knowledge and experience with Vignette, Oracle WebLogic, Apache/Tomcat, IBM WAS/eWAS, JBOSS, Oracle Java, Eclipse IDE, IBM Rational, IBM HTTP, IBM Build Forge, Linux Platform, and Oracle (plus) Basic knowledge of LANs/WANs (firewalls, proxy servers, load balancing hardware, network devices), Microsoft Clustering, .NET, SAN, SMTP, SQL, and Active Directory Ability to specify data collection and thresholds and analyze complex results; provide recommendations or solutions including basic linear trending; provide knowledge of management reporting process and guidelines Ability to participate in business impact assessment and risk assessment processes and help identify appropriate controls to mitigate identified risks; understands and can communicate requirements of member firms and external regulatory bodies for data privacy Defines infrastructure architecture and ensures architectural standards are applied and aligned to enterprise architecture principles; identifies potential risk of proposed infrastructure strategies; ensures alignment of systems design to underlying infrastructure architecture Demonstrates expertise of IT governance concepts; understands and manages relationships of all OIM relevant stakeholders; manages portfolio and business drivers of components; supports execution of primary goals of IT governance Knowledge of performance testing process and methodology for different types of software projects; standard performance testing processes and techniques; strong ability to understand business requirements and provide strong analysis of performance testing results Contributes to design activities and applies architecture design techniques; leverages design activities for cross-functional purposes Monitors consistency in written materials; assesses audience needs and level of understanding for written materials; contributes samples and leading practices in the area of written materials Builds collaborative alliances with major external technology vendors and understands critical information about future-oriented technologies; directly manages contracting of service agreements and influences vendors regarding product development/enhancements Understanding of DevOps, Continuous Delivery, Agile, Lean, Kanban concepts and principles All your information will be kept confidential according to EEO guidelines. J-18808-Ljbffr