Account Representative

SummaryWelcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.Roles And ResponsibilitiesProcesses customer orders, makes sales calls, and works to establish relationships with customersContinues to build territory/account approach and monitor resourcesWorks with different departments to execute account development plansPrioritizes concurrent customers' demands and provides satisfactory service to all Balances concurrent requests for assistance from internal and external customers for customer service issuesTasks must be completed with speed and accuracyAll other duties as assigned or duties, responsibilities, and activities may change at any time with or without noticeRequirementsBachelor’s degree preferredProven experience in industrial or manufacturing sales; metal fabrication experience preferredStrong understanding of fabrication process such as welding, cutting, forming, machining, and assemblyAbility to read and interpret technical drawings and blueprintsExcellent communication, negotiation, and presentation skillsProficiency with CRM systems and Microsoft Office SuiteValid driver's license and willingness to travel to client sitesWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.