Scheduling Coordinator

Join Our Team! Scheduling Coordinator Needed for a Rewarding Role! Are you looking for a fulfilling career where you can make a meaningful impact? Exciting Homecare Agency in Fall River is seeking a dedicated and compassionate Scheduling Coordinator to ensure smooth operations and exceptional care delivery. About Us: At this exciting Homecare Agency, we are committed to providing compassionate and high-quality care to our clients. We strive to create a supportive environment that caters to their physical, spiritual, and emotional needs. Why Join Us: We offer a supportive work environment where your contributions are valued. We provide competitive benefits and the opportunity to grow professionally in the healthcare industry. If you are passionate about making a difference in the lives of others and possess the skills we are looking for, we encourage you to apply. Benefits: 401(k) with matching contribution. Dental, health, vision, and life insurance. Employee assistance program. Generous paid time off. Opportunities for professional development. Position Overview: As a Scheduling Coordinator, you will play a crucial role in coordinating caregiver schedules, maintaining attendance records, and optimizing operational efficiency. This position requires a motivated individual who is highly organized, intuitive, and capable of working both independently and collaboratively. Responsibilities: Maintain and update monthly schedules for all services. Post and fill open shifts promptly and efficiently. Coordinate caregiver placements to meet client needs effectively. Assist in screening and selecting caregivers. Communicate regularly with staff regarding scheduling, availability, and assignments. Document all scheduling activities accurately in our system. Manage phone calls professionally and empathetically, ensuring excellent customer service. Uphold strict confidentiality and respect for patient privacy. Develop and implement strategies to enhance staff retention. Skills and Qualifications: Fluent in conversational Portuguese. Previous experience in scheduling preferred. Strong customer service skills, particularly over the phone. Proficient in computer applications. Exceptional organizational abilities and attention to detail. Ability to thrive in a fast-paced environment and manage deadlines effectively. Job Type: Full-time Pay: $21.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance Medical Specialty: Home Health Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Homecare Scheduling Coordinator: 1 year (Preferred) Language: Portuguese (Required) Work Location: In person