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CSR - Logistics Coordinator
Coppell, TXMarch 20th, 2026
About the job CSR - Logistics Coordinator Customer Service & Logistics CoordinatorSeeking an experienced Logistics Customer Service professional with skills in material procurement, customer order management, invoicing/billing and shipment processes.Key Responsibilities:Manage the purchasing process for clients buying parts ensuring all customer needs are met and/or exceededEnsure all invoices are raised and processed accurately and delivered to clients within the required timeframesEnsure supplier performance (cost, on-time delivery and quality) including material costs are accurate and available for pricingControl freight costs (inwards/outwards/local/international)Track spare parts backlogEnsure branches are aware of shipping detailsComplete required reports are completed accurately and on timeEnsure all staff management processes are completed as per company requirements and meet all deadlines - including but not limited to performance reviews, salary reviews, recruitment processes, etc.Ensure orders are accurate and delivered within designated timeframes to clientsEnsures ordered are accurately invoiced within designated timeframes to clientsEnsure that all freight and shipping consignment orders conform to regulations as demanded by the country of destinationLiaise with the Finance team regarding the credit history, payment terms and, where applicable, LC requirements for all customer orders receivedSign off on purchase orders for stock required to support customer sales orders and MRP generated purchase orders up to a value of $15,000.Qualifications5 years of recent work experience in a supply chain role and understanding of credit management.Manufacturing industry experience is highly preferredExtensive knowledge of export documentation including booking freight (air & sea), letters of credits, bill of lading, packing lists, certificates of origin and embassy legalization requirementsExtensive understanding and knowledge of MRPII based enterprise systemsUnderstanding of client & supplier credit management principlesPractical knowledge and understanding of purchasing, sales ordering and invoicing processesMust be self-motivated, driven, reliant and forthcomingAble to multitask, flexible and works well under pressureAbility to develop, build and maintain strong relationships with management, co-workers, suppliers and clientsRepresent company values that include being a good team player, passionate, professional, committed, honest and treating people with dignity and respectMust have excellent communication (written and verbal), be able to negotiate, solve problems & make decisions in line with organizational philosophies and practices to lead and be a part of a successful team
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