Operations Sort Supervisor

About Speed Xpress Inc. Founded in 2022, SpeedX offers a superior delivery experience designed to better connect your brand to your customers. At SpeedX, we’re more than just a delivery company – we’re your partner in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for your business. We created a next-level delivery experience that’s designed to meet your needs, exceed your expectations, and future-proof your ecommerce business. In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down. JOB DESCRIPTION The Sort Supervisor plays a critical role in ensuring the efficient, accurate, and timely sorting of packages within a last mile logistics facility. This position is responsible for supervising sort operations, leading a team of sorters and material handlers, and ensuring compliance with safety, productivity, and quality standards. The Sort Supervisor supports the daily execution of operational goals and contributes to the overall success of the hub. Shift schedule: Sunday, Monday, Wednesday, Thursday, Saturday 2:30pm - 11pm Key Responsibilities: Supervise day-to-day hub sort operations to ensure timely and accurate processing of inbound and outbound packages Monitor and meet daily KPIs for production, efficiency, cost control, and accuracy Ensure proper sortation and scanning of packages according to route, destination, or customer specifications Assign work, provide guidance, and oversee the performance of sorters, material handlers, and temporary labor Enforce safety protocols and company policies to maintain a safe working environment Perform quality checks to minimize misloads, damages, and misrouted packages Collaborate with Dispatch, Warehouse, and Driver teams to ensure smooth package flow and route readiness Train new hires and provide ongoing coaching to improve performance and productivity Troubleshoot equipment issues or operational bottlenecks and escalate as needed Generate and maintain accurate reports on volume, labor, and operational performance metrics Qualifications: High school diploma or equivalent required; Associate or Bachelor's degree a plus 2+ years of experience in logistics, warehouse, or distribution environment; 1+ year in a supervisory or leadership role preferred Strong understanding of package sortation processes and logistics operations Excellent organizational and communication skills Ability to lead a team in a fast-paced, deadline-driven environment Proficient with warehouse management systems (WMS) and Microsoft Office Suite Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person