Customer Care Representative

Benefits:License reimbursement401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Care Representative with A.J. Ciccone - Allstate Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:Manage customer inquiries and resolve issues.Maintain customer records and update information as needed.Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:Communication and problem-solving skills.Experience in customer service preferred.Ability to handle high-stress situations calmly.