Ambulatory Social Worker Care Manager

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet(r) nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.Job SummaryThe Ambulatory Social Worker Care Manager (ASWCM) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, and evaluation appropriate to the scope of licensure. The ASWCM helps patients and their families address and resolve the social, financial, and psychological problems related to their health condition. The ASWCM identifies options and advocates for services to meet the patients and family's comprehensive needs with available resources to promote quality cost-effective outcomes. The ASWCM systematically intervenes to provide clinical social work to patients and families who experience complex psychosocial needs, assists with eligibility determination for social programs, and facilitates the development of multidisciplinary plans of care for high-risk patient populations. This role participates in interdisciplinary team meetings to address psychosocial issues across the continuum of care, engages in quality improvement activities, and promotes a customer-friendly environment through professional social work behaviors.Minimum QualificationsDegrees/Work Experience/School Education: Masters in Social WorkLicenses & Certifications: Certified Case Manager required within 2.5 years of employment; Basic Life Support from a hospital-based American Heart Association (AHA) approved program; Licensed Clinical Social Worker (or) Licensed Master Social Worker: in the State of TexasWork Experience: One (1) year experience in Care Management, Quality Management, or Discharge Planning (Preferred); Two (2) years experience as a social worker in healthcare (Preferred)Management Experience: One (1) year of Management Experience (Preferred)Communication Skills: Above average verbal communication (heavy public contact); Exceptional verbal public speaking; Writing/Correspondence; Writing/ReportsLanguage: Spanish PreferredProficiencies: MS Word; Personal ComputerJob AttributesKnowledge/Skills/Abilities: Analytical Abilities; Mathematics; Medical Terminology KnowledgeWork Schedule: Flexible; Holidays; On-call; Eligible for Telecommute; Travel; WeekendsOther Special Requirements: Equipment Operated: PC and office equipment related to job dutiesJ-18808-Ljbffr