Kimbrell's Furniture- Field Collections Agent

Field Collections Agent Kimbrell's Furniture is looking for a motivated, enthusiastic, and hard-working individual to join our Field Collections Team. The Kimbrell's Furniture Executive Office Credit Department is immediately hiring for a Field Collections Agent in our Columbia Market. We know that for you to give your best, you need to be at your best; that's why we are serious about work life balance. Position is Full time.Responsibilities:Visiting customers at their home addresses to inquire about their past due accountEvaluate past due account information provided and speak intelligently to a customer regarding their account statusUpdate account information as it applies in real time using a technical deviceUse software to notate conversations with customers along with outcome of visitTake payments from a customer using a technical deviceDeliver notes and written correspondence to the address where it would apply, of past due customersCommunicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customer's account.The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changesRequirements:Must have valid driver's licenseCooperative disposition and the ability to work within structured parametersPositive attitudeDesire to learn and develop professionallyAttention to detail and the ability to reason and think quickly and effectivelyExcellent communication skillsSome experience in collections preferred but not required. Will train the right candidateMust be available to work Mon- Sat between 8am and 7pm.This position is temporarily remote.Compensation: $40,000.00 - $50,000.00 per yearWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The first Kimbrell's furniture store opened in downtown Columbia, SC in 1915. In its 110th year, Kimbrell's Home Furnishings (Furniture Distributors, Inc.) is recognized as a Top 100 Furniture retailer and operates 44 stores to serve customers across both North and South Carolina, with its headquarters and distribution center based in Charlotte, NC.Founding principles continue to guide the company. Kimbrell's believes for the company to be successful, its people must be successful. The company aims to treat employees as "family," working together to improve the happiness and well-being of others through home furnishings. The company also aims to treat customers as "family" through its superior customer service.Kimbrell's hand-selects furniture to uniquely offer customers a combination of style and value. Kimbrell's partnerships with Sealy and Jamison also offer comfort and value in its exclusive mattress lineups. Kimbrell's has expanded its quality home furnishings to include appliances, electronics, outdoor, and home decor that enhance customers' homes. A mainstay for the company remains its own in-house financing program that offers customers personalized credit.Kimbrell's remains a family business dedicated to:Affordable styleFriendly servicePersonalized creditComfortable shopping