Customer Service Administrator

We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment.Responsibilities:• Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests.• Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements.• Review and verify completed service requests to ensure billing aligns with contractual agreements.• Maintain organized and precise records of all customer interactions and service activities.• Provide administrative support to enhance the efficiency of daily operations.• Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach.• Foster positive relationships with both internal and external stakeholders to promote seamless communication.• Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency.• Identify opportunities for process improvements to elevate the overall customer experience.• Minimum of 3 years of experience in customer service, support, or administrative roles.• Proficient in using CRM software and other customer management tools.• Strong communication skills with the ability to interact effectively with diverse groups.• Demonstrated ability to handle multiple tasks and prioritize responsibilities efficiently.• Exceptional attention to detail and accuracy in managing records and service processes.• Proven problem-solving skills with a focus on customer satisfaction and conflict resolution.• A positive, team-oriented attitude and a commitment to delivering outstanding service.• Ability to adapt and thrive in a dynamic, fast-paced work environment.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.