Teen Program Director

The YMCA of the Triangle and Alexander Family YMCA are seeking to hire a Teen Program Director!Job DescriptionThe Teen Program Director is responsible for leading and growing programs that reflect the YMCA’s mission and serve community needs. This role includes supervising and developing part-time staff and volunteers, managing program operations and budgets, and ensuring a positive and high-quality experience for participants. The Program Coordinator also builds partnerships with community organizations and supports outreach, marketing, and fundraising initiatives to strengthen engagement and impact.QualificationsDegree in related field preferred and 1+ year of related experience.Passion for building community and fostering meaningful relationships through programs and services.Experience supporting program delivery and staff development in a team-based environment.Ability to coordinate staff, programs, and schedules effectively in a dynamic setting.Strong communication skills, including written, verbal, and public-facing interactions.Demonstrates initiative, sound judgment, and strong organizational and time-management skills.Builds inclusive, mission-driven relationships with youth, families, and community members from diverse backgrounds.Bilingual or multilingual skills preferred, but not required.Essential FunctionsProgram LeadershipMaintain consistent daily presence in programs to support quality, safety, and staff oversight, following association-specific expectations for direct service coverage and onsite visitation.Launch new programs and grow existing ones in alignment with strategic goals and participant interests.Coordinate facility use and logistics to support smooth program delivery and engaging events.Manage daily participant records by using program software to track attendance and verify and track essential information. Staff DevelopmentRecruit, train, schedule, and support part-time staff and volunteers to build a strong, inclusive team.Provide regular feedback and coaching to help staff grow and succeed.Motivate your team to meet goals and create a positive, mission-driven work culture. Community Engagement & OutreachBuild partnerships with schools, nonprofits, and other organizations to strengthen program impact and visibility.Support outreach, marketing, and registration efforts to promote programs and ensure access for all.Review scholarship applications to help remove barriers to participation. Fiscal StewardshipDevelop and manage program budgets to meet financial goals and use resources responsibly.Contribute to the YMCA Annual Campaign by leading volunteer teams, supporting fundraising events, and achieving an individual fundraising goal that advances the branch’s overall target. Program ExperienceBuild strong relationships with members, families, and staff through positive, responsive communication.Address questions and concerns in a timely and professional manner.Track program data to evaluate success, improve experiences, and celebrate progress.Maintain a flexible schedule, including evenings and weekends, to meet program and organizational needs. Additional ResponsibilitiesTake on other duties as assigned to support the YMCA’s mission and evolving priorities.Completion of all required annual trainings related to safety, compliance, and child protection as assigned.This job description may be modified when appropriate by Human Resources. Program Specific Essential FunctionsLead and support high-quality teen programs—including leadership development, enrichment activities, social engagement opportunities, and outreach—that emphasize safety, relationships, skill-building, character growth, and belonging.Implement program enhancements and initiatives to improve quality, relevance, and teen engagement.Oversee daily teen program operations in adherence to YMCA Standard Operating Procedures.Build and maintain collaborative relationships with teens, families, schools, and community organizations to strengthen program impact and visibility.Develop and support teen staff recruitment pathways that connect teens to meaningful YMCA employment opportunities.Engage teen members to deepen their connection to the YMCA and support their ongoing participation and development.Serve as a primary resource for the recruitment, training, and development of teen staff throughout the branch.Obtain and maintain required certifications within 30 days of hire: CPRO, Basic First Aid, Administering Emergency Oxygen, and Emergency Medication Administration Training (EMAT).