Assistant Business Office Manager

Join Our Team as an Assistant Business Office ManagerSupport Operational Excellence in Long-Term CareCreative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to join our growing team! In this role, you will support the financial and administrative operations of the facility, ensuring accuracy, efficiency, and compliance. Success requires reliability, strong organizational skills, and the ability to work collaboratively in a dynamic environment while maintaining professionalism and composure.Your Impact as an Assistant Business Office ManagerIn this role, you will:Support Accounts Receivable ManagementAssist in maintaining accurate documentation, sending collection letters, and following up on past-due receivables.Assist in Billing OperationsHelp compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions.Process ClaimsSupport the processing of Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely submissions and weekly follow-ups.Maintain Resident Trust FundsAssist in tracking and managing resident trust fund accounts in compliance with financial regulations.Ensure Accurate DocumentationHelp complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.Communicate ProfessionallyWork closely with residents, families, staff, and external stakeholders to ensure smooth office operations.Assist in Training and SupportHelp train team members to meet the "3 Deep" backup requirement for office functions.Participate in Interdisciplinary MeetingsAssist in reviewing admissions, discharges, and payer changes to maintain an accurate census and ensure smooth financial operations.Perform Office Administrative TasksManage mail distribution, update census and payer changes in PCC, and assist in adhering to collection policies.Support Financial Verification for AdmissionsHelp with financial verification and completing required paperwork for new admissions efficiently and accurately.What Makes You a Great FitWe're seeking someone who:Has a basic understanding of accounts receivable and financial processes.Demonstrates strong organizational and multitasking skillsIs proficient in computer usage, including typing and 10-key operations.Possesses excellent verbal and written communication skills in English.Pays strong attention to detail and is able to meet deadlines.Exhibits a genuine care for elderly and disabled individuals and a commitment to resident well-being.Can comply with the Patient Bill of Rights, Employee Responsibilities, and safety policies and proceduresWhy Choose Creative Solutions in Healthcare?As one of Texas's largest and most trusted providers of long-term care, we are committed to fostering a supportive workplace for our employees.We offer (for full-time employees):Comprehensive BenefitsHealth, Dental, and Vision InsuranceExtra ProtectionAD&D, Short-Term Disability, Cancer, Critical Illness, and moreLife InsuranceWhole and Term PoliciesProfessional GrowthTuition Reimbursement for continued educationTime to RechargePaid Time OffRetirement PlanningImmediate 401(k) eligibilityUnwavering SupportExceptional corporate resourcesEqual Opportunity EmployerWe are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.