Captain

DescriptionThe Captain has the senior-most role on the front-of-house team. They provide excellent guest experiences by lending their expert hospitality knowledge to develop enriching guest experiences. This is a full-time position paid hourly. Candidates must be willing to work five days a week (40+ hours per week), but open availability is preferred.A concept founded by Chef Grant Achatz and Nick Kokonas, Alinea has been globally praised for its molecular gastronomy techniques and innovative approach to modernist cuisine, pushing boundaries in a multi-sensory dining experience.It has also been named the Best Restaurant in the World by Elite Traveler, the Best Restaurant in North America by The World’s 50 Best Restaurants, and the Best Restaurant in the U.S. by Gourmet and Business Insider. Driven by the notion of doing the unexpected, guests can be assured to leave the dining room feeling inspired.ResponsibilitiesKnowledge of reservations (PONs (People of Note), restrictions, or other special instructions)Focuses attention on guest needs and responds promptlyProvides expert knowledge of food and beverage menus to guests, guiding their experiencesLeads the completion of closing duties by utilizing the team and assigning them to tasks.Coaches and mentors the junior team members to help develop the service culture at TAGOwnership of the opening/closing checklists to ensure the standards are delivered accuratelyMonitors inventory and control systems to ensure adequate par stocks of linen, stationerySets up guest-facing areas before service, including seating area, credenzas, and side stationsDelivers all courses and course descriptions at the table when they arrive in the dining roomMaintains complete knowledge of all menus, including ingredients and techniques usedCommunicates special requests and paces the experience of all guests in their sectionMaintains complete knowledge of table and seat numbersGreets and acknowledges all guests, providing a positive dining experienceMonitors and ensures that all aspects of service conform to departmental standardsLeads a team of staff members through an intricate service (Next and Alinea only)Navigates the POS system to charge and process payments in a timely managerMaintains a complete working knowledge of all the pairings utilized in any given current menuTrains others and upholds the standards set by the Chefs and ManagersAnticipates the needs of all management figures (Chef) and guests and responds promptlyTakes direction from Chefs, Expo, Bar, and dining room teamPerforming other duties as assigned by supervisor/managerRequirementsUnprecedented work ethicOne plus years of experience as a captain in fine diningWorks well in a fast-paced, chef-driven environmentWorks collaboratively as part of a teamStrong communication skills and attention to detailThinks quickly and efficiently in high-pressure situationsAbility to carry a tray with food and/or drinksPhysical RequirementsMust be able to work on your feet for at least 8 hoursMust be able to move, pull, or lift at least 35 poundsMust be able to climb stairs multiple times per shiftMust be able to carry a full tray with either handBenefitsCompetitive hourly wage at $26.00 - $26.50/hourMedical, vision, dental and life benefits available on the 1st month following full-time employment50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 yearsPaid time off401(K) with a company match of up to 4% of deferred earningsCTA/Ventra discount available after 1 month of full-time employmentEmployee Dining Discount, 20% to any Alinea Group restaurantReferral Bonus Program availableThe Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.Must be eligible to legally work in the United States. We use E-Verify.More detail about Alinea part of The Alinea Group, please visit https://culinaryagents.com/entities/647-Alinea