Dispatch & Customer Service Representative

We are a growing transportation company specializing in container drayage. We are looking for a dependable, detail-oriented Customer Service Representative to support our dispatch operations and keep communication with our customers running smoothly. Location: South Bay area (Los Angeles) Employment type: Full time Hours: 8 hours per day, with adjustments depending on shift Compensation: To be discussed at the interview Key Responsibilities Booking port/terminal pickup times and managing appointments Communicating with customers (receiving orders, sharing status updates, resolving issues) Entering and managing data in the TMS Reviewing and processing related documents (D/O, Driver's Manifest, etc.) Qualifications No prior experience required (entry-level applicants welcome) Proficiency in both English and Korean (required) Strong communication skills Ability to multitask in a fast-paced environment Experience with MS Office (Excel, Word, Outlook) and TMS Benefits Paid Time Off (Vacation, Sick Leave) Medical, Dental, Vision Insurance Life Insurance 401(k) matching Lunch provided Please send your resume to hr@oceanbluexp.com. Thank you. Pay: $25.00 - $33.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person