Post Closing Fulfillment Specialist

Why Silverton Mortgage We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry We believe in giving back and we do so through The Silverton Foundation Our strong communication skills drive customer satisfaction We offer extensive product lines and maintain an in-house loan process that offers a competitive edge We have fun!Post Closing Fulfillment & Delivery Specialist Reports to: Post Closing ManagerDepartment: Capital MarketsJob Status: Office FlexPay: The expected base pay range for this position is from $45,000 to $50,000 plus additional bonus opportunity resulting in an expected total annual compensation of $50,000-55,000. The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.Job SummaryCapital Markets - Fulfillment & Delivery Specialist performs post‑closing loan functions to ensure accurate fee reconciliation, complete final documentation, and timely government insurance endorsement. This role audits closed loan files, resolves outstanding documents and investor conditions, processes mortgage insurance premiums, and submits FHA, VA, and USDA loans for insurance endorsement. The Specialist ensures compliance with agency, investor, and company requirements while maintaining accurate records and meeting established turnaround and quality standards.Job FunctionsTrailing Document delivery and fee reconciliation Reconcile post‑closing fees for applicable states and resolve outstanding itemsManage final document retrieval, investor corrections, and aged loan resolutionUpload documents to investor and internal systems; coordinate physical document shipping when requiredMaintain accurate tracking, reporting, and audit support documentationGovernment InsuringReview closed FHA, VA, and USDA loan files for accuracy and complianceSubmit loans for insurance endorsement using FHA Connection, VA WebLGY, and USDA systemsProcess upfront FHA MIP, manage monthly MI payments for both government and conventional loans, and reconcile insurance remittancesTrack endorsements, insurance certificates, and update internal systemsCommunicate with investors, internal teams, and government agencies to resolve issuesMaintain accurate tracking, reporting, and audit support documentationQualificationsREQUIREMENTS AND QUALIFICATIONSEducation: High school diploma or equivalent required; degree preferredExperience: 2+ years of experience in mortgage post‑closing or government loan processingWorking knowledge of FHA, VA, and USDA guidelines and systemsStrong attention to detail, organization, and time management skillsEffective written and verbal communication skillsPhysical DemandsMust be able to remain in a stationary position 75% of the time.Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.30% communication methods completed over the phone.Must be able to exchange accurate information at all times.Constantly works in an indoor temperature controlled, sealed window office environment.BenefitsMedical and Dental Plan with Prescription Coverage and VisionCompetitive benefits including 401(K) includes 100% company match of the first 4%Paid time off days (PTO), maternity/paternity leave, and holidaysCommunity involvement including Volunteer Paid Time Off (VTO)Tuition Assistance for your first degreeWellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-beingCollaborative and energetic work environmentProfessional development and promotion opportunitiesCompetitive bonus programsSilverton Mortgage is committed to creating an inclusive workplace. Silverton Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Business Unit -Silverton Mortgage