Director of Growth, E-commerce (Remote)

Company Overview:At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.If you're looking to make an impact and grow with a team that values you, come join us!Job DescriptionWe are seeking a Director of Ecommerce to lead operations and revenue growth of our ecommerce business across the Snap Finance owned digital storefronts. This role will contribute to our overall ecommerce strategy and ensure strong execution across platforms, experience, and performance initiatives. As part of the Direct-to-Consumer team, this leader works closely with cross-functional partners in Marketing, Engineering, Analytics, and Finance to ensure our ecommerce properties deliver a high performing customer experience aligned to company objectives while meeting revenue targets.How you'll make an impact:Lead day-to-day ecommerce operations, ensuring site stability, performance, and accuracy creates an exceptional customer experienceTranslate company ecommerce strategy into actionable roadmaps and operational plansLead forecasting and budgeting in partnership with Finance and provide regular business updates including executive leadershipDefine and monitor key performance indicators including traffic, conversion rate, average order value, customer acquisition cost, lifetime value, and contribution marginIdentify and prioritize initiatives that support revenue growth and operational efficiencyOwn operational excellence across Magento and Adobe Commerce platformsPartner with Engineering to ensure platform scalability, performance, reliability, and securityTranslate business requirements into clear technical needs for site enhancements, integrations, and backend improvementsLead significant ecommerce initiatives including platform enhancements, system integrations, and performance optimization effortsEvaluate and support implementation of new tools and systems as the ecommerce ecosystem evolvesPartner with Marketing to align onsite experience with paid media, lifecycle marketing, and promotional campaignsCollaborate with Operations and Finance to align inventory planning, fulfillment processes, margin goals, and financial forecastingSupport initiatives related to consumer financing and payment experiences across the full suite of Snap Finance productsLead, coach, and develop a high performing ecommerce teamEstablish clear goals, accountability, and development plansFoster strong internal relationships that enable collaboration and executionBuild a culture of ownership, operational excellence, and continuous improvementWhat you’ll need to succeed: 8+ years of experience in ecommerce with people leadership responsibilityExperience driving revenue performance in a direct-to-consumer ecommerce environmentExperience with Magento and Adobe Commerce and other standard e-commerce toolsStrong technical understanding of enterprise ecommerce architecture, integrations, and system workflowsExperience partnering closely with engineering teams to support platform operations and enhancementsStrong analytical capabilities and comfort interpreting performance data to inform decisionsExperience collaborating cross functionally across internal teamsDemonstrated ability to communicate performance and operational updates to executive stakeholdersExperience building and developing high performing teamsAbility to operate effectively at both strategic and operational levelsWhat would make you stand out:Experience in consumer finance, complex payment ecosystems, or other highly regulated environmentExperience scaling ecommerce growth across multiple properties and customer segmentsWhy Join Us:Generous paid time offCompetitive medical, dental & vision coverage401K with company match for USCompany-paid life insuranceCompany-paid short-term and long-term disabilityAccess to mental health and wellness resourcesCompany-paid volunteer time to do good in your communityLegal coverage and other supplemental optionsA value-based culture where growth opportunities are endlessMore:Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice