ECM Outreach Worker

Job purposeThe CalAIM Outreach Coordinator is responsible for community outreach and enrolling clients in Enhanced CareManagement (ECM). This position works collaboratively with multidisciplinary team and community resources.Duties and responsibilities• Facilitate referrals to community resources and perform case management services.• Assist clients with the development of social and community support systems.• Develop effective working relationships with agencies and organizations to advocate for clients andincrease referrals.• Enroll clients in ECM program and complete intakes.• Complete all documentation per Medi-Cal, Santa Clara County, and AACI standards within expecteddeadlines.• Conduct outreach in community settings and per program• Participate in consultations and training.• Complete other duties and related projects as assignedQualifications• Demonstrated ability to effectively perform the responsibilities outlined above.Education & Experience:• Bachelor's degree in public health, social work, or a related field, or equivalent training and experience.• One year or more of case management or related experience.• Experience with Enhanced Care Management and/or Community Supports preferred• Experience and knowledge of working with unhoused population preferred.Knowledge, Skills, & Abilities:• Knowledge of community and county resources to facilitate referrals and coordination with appropriateagencies.• Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internetrequired.• Working knowledge of Microsoft Office Suite required.• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficientto maintain insurability under agency auto liability.• Verbal and written fluency in English is preferred; Bilingual skills in a second language (particularlySpanish, Mandarin, Vietnamese)Competencies:• Ability to communicate well with people of diverse cultural professional and experiential background• Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.Working conditionsThis job requires you to be in the community and other community partner sites. Work is often conducted in anoffice environment. Basic safety precautions and the use of protective clothing or gear may be required. Driving isessential to the function of this job. The job requires travel up to 25% of the time.Physical requirementsThe physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is required to regularly sit for extended periods of time; andregularly operate a computer and use manual dexterity for tasks such as keyboarding. The mental demands ofthe job include regular comprehension, organizing, reading, and writing; frequently engaging in reasoning, anddecision making.