Inside Sls Rep Clin Ent - Rem

This employee is responsible for responding to, as well as initiating incoming and outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.Responsible for sales to hospitals, oncology, rehabilitation centers, and other referral sources with enteral patient needs, and for all aspects of enteral nutrition care for the home tube fed patient and other medical nutrition related activitiesUses appropriate technologies and follow processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectivenessJob Functions Identifies and develops new referral sourcesResponsible for obtaining a predetermined number of enteral setups from new referral sources each monthEstablishes referral source and customer contact by initiating follow-up outbound calls and receiving inbound return callsPromotes products and facilitates referral source needs to utilize company's products or services by adequately assessing referral source qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessaryStays up to date on current formularyConducts in-service for referral sources, educating them in the use and application of enteral equipmentRecognizes and respects patient rights during the provision of care or services and conduct business relationships with patients and the public in an ethical mannerResponsible for a designated territory performing sales activities, tracking daily sales activity, promoting enteral services to physicians, hospitals, home health, and cancer centers, as well as maintaining market information in sales tracking platform\Contributes to departmental objectives by accomplishing required contact and sales results, with ability to track and report progress of sales resultsFacilitates sales process by communicating/sharing information with appropriate internal and external contactsRecords customer information and maintains database by obtaining, entering, and verifying required dataProvides customer follow-up as requiredEducates patients in relation to their enteral feeding to facilitate safe and effective use and desired care, treatment, and service outcomesResponsible for maintaining and managing a minimum monthly patient admits/censusPromotes safe, effective patient and organizational environments and feeding equipment useObtains, utilizes, and updates patient information in a confidential and secure manner for utilization in patient care applicationsCoordinates delivery and pickup of such items as enteral formula, feeding pump(s), IV poles, related feeding supplies to patients' homes or places of businessListens to and resolves service complaints appropriate to scope of practiceIssues sales promotion materials to customersIssues or obtains customer signature on admission, pickup, or deliveryMonitors patients' responses to the care or services provided, the actions or interventions taken, and the outcome of the care or service providedParticipates in on-going education, including in-services, training, and other activities, to maintain and improve individual competenceProvides enteral nutrition recommendations to providers based on clinical evaluationStays up to date on current enteral nutrition practice guidelinesAnalyzes nutritionally comparable formulas