IT Consultant

What We Do:Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.About This Job:As an IT Consultant, you’ll be providing technical support to employees. Whether it’s crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you’re ready for whatever the day brings. You’ll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and off boarding. You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships.What You’ll Do:Be the dedicated support technician on a variety of accounts/clients all in different industries and environments Assist on IT project deployments (MDM rollouts, Network configurations, etc)Configure and support Mac OS and Windows devices in office and environmentsManage physical assets such as inventory, cable management, and the general workspaceManage and support identity platforms that govern application access such as Okta and Google WorkspaceDevelop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirementsHelp configure automations and tooling especially as it relates to on-boarding and off-boarding flowsFacilitate IT shipments such as on/off-boarding packages and equipmentTravel to client sites in NY on scheduled and emergency case-to-case basisPerform ad-hoc and miscellaneous IT tasks About You:Bachelor's degree in a computing related discipline3-4+ years of experience in an IT focused roleExperience with Mac OS and WindowsCustomer-service oriented with strong communication skillsPassion for IT as well as building relationshipsCurious, self-starter, collaborative, and adaptable in an ever-changing fieldBenefits:❤️‍🩹 Health Benefits100% covered health, dental and vision insurance for you, 50% for dependentsPaid Parental LeaveHSA/FSA eligibility💸 Compensation, Rewards & Recognition401(k) + 4% company matchingAnnual Bonus Program🌴 BalanceFlexible Time Off📚 Learning & DevelopmentFlexible certification and learning stipends and reimbursements🤝 CultureBiannual company retreatsSocial eventsWellbeing events and programs➕ ExtrasHome internet and mobile reimbursementMonthly meal stipendCommuter benefitsInterview Plan: Round 1Phone call with recruiterRound 245 min Zoom call with IT ManagerRound 345 min with IT Manager45 min with Service ManagerFinal Round - Onsite:30 min with CEOCommitment to Diversity: Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace. We value the perspectives of employees with different backgrounds and experiences. Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity.