Medical Reception Professional - Celebration OB GYN

Job Description Join Our Team as a Full-Time Front Desk / Medical Reception Professional!MULTIPLE LOCATIONS! Celebration, FL | Davenport, FL | Winter Garden, FL | St. Cloud, FL (New location!)About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women's and Children's Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.Position Overview:You are the first impression of our practice—and one of the most important drivers of our patient experience.We are seeking a dependable, friendly, and highly organized Front Desk Reception Professionals to join our fast-paced, patient-centered Obstetrics & Gynecology practice. As the first point of contact, this role plays a critical part in creating a welcoming, efficient, and professional environment for every patient who walks through our doors.This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a warm and compassionate approach. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support and serve our diverse patient population.Key ResponsibilitiesGreet patients and visitors warmly, ensuring a positive and professional experienceSchedule appointments and manage calendars for multiple providersSupport with managing insurance, benefits and eligibilityAnswer incoming calls and route messages appropriatelyCheck patients in and out, verify insurance, collect co-pays, deductibles, and balancesPerform administrative tasks such as answering calls, scanning, faxing, and data entryCommunicate effectively with patients and collaborate with the teamExhibit excellent customer service skills at all timesAdhere to HIPAA laws regarding the sharing of personal medical informationPerform additional duties as needed to support office operationsMinimum RequirementsHigh school diploma or equivalentExcellent verbal and written communication skillsStrong attention to detail and ability to multi-task1+ year experience in Obstetrics & Gynecology1+ year of customer service experienceBilingual in English & Spanish (required)Team-oriented attitude and a commitment to supporting colleagues and patientsPreferred QualificationsExperience with Athena EMRPrevious medical office or front desk experienceExperience with insurance, benefits and eligibilityWe offer:• A warm, supportive team environment• Opportunities to expand clinical skills in women's health• The chance to make a meaningful impact on patient lives every day• Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.ScheduleFull-time, 8-hour shifts (M-F)Our practice supports patients across Central Florida and is recognized for flexible scheduling, professional care, and a patient first approach.We look forward to hearing from you!