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Loan Assistant

Position PurposeProvide efficient, professional, and friendly administrative services to the Lending Staff as well as to all customers.Job Duties And ResponsibilitiesProvide assistance to Lending staff including updating loan data for entry into electronic files and assembling documentation for loans.Order credit reports, appraisals and floods, initiate title work and conduct UCC searches.Ensure loan files contain accurate documents with proper signatures, dates, correct legal descriptions and other data.Perform transfers, advances, or other transactions for customers.Review loan exceptions with Loan Officer.Answer incoming phone calls quickly and efficiently and determine the caller needs.Prepare requisitions for approval and payment submission, as needed.Perform clerical duties copy, scanning, fax, and indexing.When necessary, control opening and closing hours of the bank as it relates to the front entrance doors.Maintain and demonstrate knowledge of current bank products and services in order to provide accurate guidance and cross sell to customers.Maintain knowledge of and ensure compliance with applicable regulatory requirements and internal policies and procedures.Complete any required annual training and maintain knowledge relevant to the role. Participate in bank and community initiatives to strengthen visibility and reinforce Firstar’s commitment to the communities it serves.Perform additional responsibilities as assigned in support of the Bank’s priorities and objectives.

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