Orthodontic Treatment Coordinator at Affiliated Pediatric Dentistry & Orthodontics

Job Type Full-time Description Position Overview Affiliated Pediatric Dentistry and Orthodontics is seeking a confident and relationship-driven Orthodontic Treatment Coordinator to join our team. This role is central to the patient experience. As the Treatment Coordinator, you will guide patients and families through their orthodontic consultation, clearly explain treatment recommendations, review financial options, and help patients feel confident moving forward with care. The ideal candidate is someone who enjoys connecting with people, communicating clearly, and taking ownership of creating an exceptional patient experience. Your ability to combine education, empathy, and organization will help ensure every patient interaction reflects the high standard of care our practice is known for. Who We Are Affiliated Pediatric Dentistry and Orthodontics is a well-established Pediatric Dental and Orthodontic practice in Scottsdale that has proudly served The Valley for over 40 years. As a concierge orthodontic practice, we focus on exceptional clinical care paired with highly personalized patient experiences. Our team is passionate about creating beautiful smiles while fostering a supportive and positive environment for both patients and team members. We are proud of the culture we have built and are looking for someone who wants to contribute to a high-performing, patient-centered team. Key Responsibilities Conduct orthodontic consultations with patients and parentsPresent doctor-recommended treatment plans in clear, easy-to-understand languageReview insurance benefits and present financial optionsAnswer patient questions and guide families through treatment decisionsCoordinate treatment start schedulingMaintain accurate documentation and patient recordsCollaborate closely with doctors and clinical team to ensure a seamless patient experience Work-Life Culture We believe work should be a place you enjoy coming into each morning and we strive to create community within our practice. From team building lunches, to after work book club or vision board night, there are many opportunities to connect and have fun as a team. Additional Benefits of Our Work Culture Supportive and collaborative team environmentDoctors and leadership that genuinely value their teamOpportunities for professional development and growthAccess to advanced orthodontic technology and trainingA beautiful and modern working environmentA 4-day work week, with no weekends, to provide a healthy work-life balance Who Thrives in This Role The Treatment Coordinators who succeed in our practice tend to be: Warm and confident communicatorsHighly organized and detail-orientedSelf-motivated and proactiveComfortable discussing finances and guiding decisionsEnergized by helping patients move forward with treatment Our practice values individuals who take initiative, support their teammates, and take pride in creating exceptional patient experiences. If you enjoy being part of a high-performing team that holds itself to a high standard of care and service, you will likely feel right at home here. Requirements Minimum 1 year experience in a dental or orthodontic treatment coordinator roleStrong understanding of orthodontic treatment and insurance processesExcellent communication and relationship-building skillsStrong organizational and multitasking abilitiesProficiency in dental software and Microsoft OfficeProfessional, compassionate, patient-centered approachAbility to work collaboratively within a team Benefits - Full time team members receive: Health, dental, and vision insuranceFSA / HSA options401(k) with employer matchingPTO and paid holidaysPractice-wide bonus structureUniforms providedFree pediatric dental care for immediate family after 90 daysFree orthodontic treatment for employees and immediate family after 1 year Together as a practice, we created what we are looking for in our ideal candidate with "The 5 Pillars of a Team Player." If you exemplify the following pillars, we would love for you to join our team! Positive EnergyTeam OrientedCommittedGreat CommunicatorCoachable Salary Description